Warehouse Technical Support Executive

22 hours ago


Kajang, Malaysia Procurement & Contracts Sdn. Bhd. Full time

**Responsibility**

We are seeking a results-driven leader to manage the day-to-day activities of our Customer Support team and motivate them within an operations and support environment. This highly customer-oriented, fast-paced, and people-focused role aims to provide and support customers, ensuring they receive their solutions 100% on time and in-full. The role also involves actively reviewing, identifying, reporting and escalating any potential performance-related improvements to the Manager.

**Key Responsibilities**:

- Engage closely with business partners and/or superiors on complaints or escalation received.
- Interface with customers, suppliers, and internal teams on project requirements and objectives.
- Manage daily operations to ensure operational efficiency meets targets.
- Correspond and collaborate with business partners and superiors on clarifications, inquiries on cases, escalations, and /or any received customer complaints.
- Ensure and maintain the team's motivation, quality, turnaround time, productivity, and benchmarks at a good standard.
- Evaluate, compile and prepare weekly and monthly customer complaint reports.
- Troubleshoot compliance issues related to sanitaryware, smart toilet products, and water dispenser products.
- Support sales team on product technical information, sample board and setup of mock up sample at client's office.
- Provide technical product briefing and demo to internal team member as well as client.

**Requirements**:

- Min 3 years of working experience in supporting customer complaints.
- Wide exposure to plastic manufacturing, especially in kitchen and bathroom products.
- Proficient in Microsoft Office, CAD or SolidWorks (Component Design)

**Benefits**
- Competitive basic salary
- Attractive yearly performance bonus
- Five-Day week (9am ~ 6pm)
- Group Hospitalization medical coverage, Personal Accident and Term Life Insurance coverage.
- Vast opportunities for career development and growth

Pay: RM2,300.00 - RM3,400.00 per month

**Benefits**:

- Health insurance

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Semenyih: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- What is your expected salary?

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical Support: 3 years (preferred)
- CAD: 3 years (preferred)


  • Warehouse Executive

    6 days ago


    Kajang, Malaysia Avery Dennison Full time

    Company Description **ABOUT AVERY DENNISON CORPORATION** **Job Description**: **ABOUT YOUR ROLE**: Primarily responsible for warehouse daily operational results. To supervise & monitor warehouse daily operations and ensure all the activities are conducted according to the company's SOP & safety regulations. To assist the team in achieving the objective of...

  • Technical Support

    3 days ago


    Kajang, Malaysia RESILIENT MARKETING SDN BHD Full time

    Age : 21-50 Race : Chinese, Malay, Indian. Marital Status : Married or single. Nationality : Malaysian Knowledgeable in technical work involving electronic & mechanical engineering. Our product range includes Door locksets, Ironmongery Fittings, Automatic & Digital Systems & Flooring products catering to the Building & Construction industry. - Attn : Danny...


  • Kajang, Malaysia IDMS TECHNOLOGIES SDN BHD Full time

    **Responsibilities**: - Monitoring and maintaining computer systems and networks (Internal & External) - Responding in a timely manner to service issues and requests (External) - Providing technical support across the company and to the customer - Attend customer’s IT issue. **Requirements**: equivalent. - Good communication skills in both written and...


  • Kajang, Malaysia IMEC HYGIENE SDN. BHD. Full time

    Requirements: - Computer literate and knowledge in Microsoft Office(Word/Excel/Outlook/Powerpoint). - Language required: English, Bahasa Malaysia, or more is an added advantage. - 2 years related working experiences. - Good communication skills. - Independent & multi-tasking. Responsibilities: - To compile reports (daily/weekly/monthly) i.e. machine...


  • Kajang, Malaysia FARMASI AL ARIF SDN. BHD Full time

    **Oversee daily operations**: Manage warehouse and distribution activities, ensuring timely and accurate delivery of products to customers/clients. - **Maintain inventory accuracy**: Take charge of overall warehouse activities, with a focus on maintaining precise inventory records and integrity. - **Develop and implement procedures**: Create SOPs and work...

  • Warehouse Assistant

    1 week ago


    Kajang, Selangor, Malaysia Coway Malaysia Full time

    Stock Management & DistributionIssue products, filters, and spare parts to Coway Technicians for installation and A/S (after-sales service).Ensure proper sorting, organizing, and labeling of all stock items.Conduct daily stock counts to maintain accurate inventory levels.Ensure the warehouse is sufficiently stocked (products, filters, spare parts) to support...

  • Warehouse Assistant

    3 days ago


    Kajang, Malaysia Babymama International Sdn Bhd Full time

    **Role Overview** We are seeking a reliable and detail-oriented Warehouse Assistant to support daily operations in receiving, storing, picking, and packing goods. This role is critical to ensuring that all orders are processed accurately, efficiently, and in line with our brand standards. **Key Responsibilities** - **Stock Receiving & Storage**: - Receive...


  • Kajang, Malaysia Image Furnitech Sdn Bhd Full time

    **Responsibilities**: - Supervising warehouse staff and daily activities. - Managing, evaluating and reporting on warehouse productivity. - Tracking and coordinating the receipt, storage, and timely delivery of goods and materials. - Ordering supplies and maintaining suitable inventory levels. - Checking orders, bills, items received, inventory, and...

  • Technical Executive

    1 week ago


    Kajang, Malaysia Ikram QA Services Sdn Bhd Full time

    **Job Responsibility**: - Accreditation to ensure the implementation of the management system complies with ISO/IEC, 17065, ISO/IEC 17025. - Certification Advisory Committee meeting - prepare and record minutes of meeting. - Internal Audit - Plan audit schedule and conduct internal audit. - Management Review Meeting - Prepared and Present the management...


  • Kajang, Malaysia VIC Engineering Sdn. Bhd. Full time

    **Responsibilities**: 1. To assist in maintaining operations and reports pertaining to the warehouse. 2. Plan future capacity required, layout and ensure efficient space utilization. 3. Plan, organize, supervise and participate in daily warehouse operation and activities, including the receipt, documentation, storage, safety and distribution of equipment...