Manager, Sales Department
1 day ago
Job Responsibilities
- Drive business growth and achieve sales targets by effectively leading and managing the sales team.
- Develop and execute a strategic business plan to expand the company's customer base and strengthen market presence.
- Identify potential market opportunities and industry trends while staying informed about new products and competitor activities.
- Supervise and lead the sales department to ensure achievement of company sales quotas and objectives.
- Conduct regular sales meetings and closely monitor the performance of Sales Advisors.
- Provide guidance, motivation, and coaching to the sales team whenever necessary to enhance performance.
- Review current sales performance and recommend new strategies and action plans to improve results.
- Prepare compelling sales presentations and demonstrate effective techniques to close deals.
- Address and resolve customer inquiries or issues promptly and professionally.
- Maintain and enhance customer satisfaction levels through consistent service quality and follow-up.
- Develop and manage a CRM system to strengthen customer retention and expand the company's market share in the automotive sector.
- Handle customer complaints in accordance with dealership policies and procedures.
- Ensure the outlet operates in full compliance with company and principal regulations, policies, and standard operating procedures (SOPs).
- Uphold a professional image and conduct at all times.
- Undertake any other duties or projects as assigned by Management.
Job Requirements
- Possess a relevant certification in the automotive field or equivalent qualification.
- Strong customer-focused mindset with excellent interpersonal and communication skills.
- Proven leadership ability with experience in managing and leading a sales department.
- Minimum of 5 years' working experience in the automotive industry.
- At least 2 years' experience in a managerial or supervisory role overseeing subordinates.
- Good command of Bahasa Malaysia and English; proficiency in Mandarin or Cantonese will be an added advantage.
- Solid understanding of vehicle technologies, product specifications, and automotive industry regulations.
- Willing to work/relocate to Bandar Kinrara, Puchong
Benefits
- Incentive (if achieve the target)
- Annual leave
- Sick leave
- Medical claim
- Mileage claim (work related purpose)
- EPF, SOCSO & EIS provided
Job Types: Full-time, Permanent
Pay: RM4, RM6,000.00 per month
Application Question(s):
- What is your expected salary?
Work Location: In person
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