asst manager bb alor setar

2 weeks ago

Alor Setar, Kedah, Malaysia BABAH VENTURES SDN BHD Full time

Jobscope: Assistant Manager F&B

Sebagai seorang Assistant Manager di Bumbu Babah, anda bertanggungjawab penuh dalam memastikan operasi harian restoran berjalan lancar, efisien, dan memenuhi standard perkhidmatan serta kualiti makanan yang ditetapkan. Anda adalah pemimpin di premis dan berperanan penting dalam membimbing pasukan ke arah kecemerlangan.

Tanggungjawab Utama:

  1. Mengurus Operasi Harian Restoran

  2. Memastikan semua bahagian beroperasi dengan lancar termasuk dapur, kaunter, dan perkhidmatan pelanggan

  3. Memastikan kebersihan, susun atur dan suasana restoran berada pada tahap terbaik.

  4. Memimpin dan Membimbing Pasukan

  5. Memberi arahan jelas, memotivasikan staf, serta membina semangat kerja berpasukan.

  6. Menyelia jadual kerja, kehadiran dan disiplin staf.

  7. Mengawal Kualiti Produk dan Perkhidmatan

  8. Memastikan setiap hidangan disediakan mengikut standard resipi dan kualiti Bumbu Babah.

  9. Memastikan layanan pelanggan mesra, profesional dan konsisten.

  10. Mengurus Inventori dan Pembekalan

  11. Menyelia tahap stok bahan mentah, pembelian dan penerimaan barang.

  12. Mengelakkan pembaziran serta memastikan stok cukup dan segar.

  13. Menangani Isu Pelanggan dan Staf

  14. Menyelesaikan aduan pelanggan dengan pantas dan profesional.

  15. Menjadi orang tengah dalam menyelesaikan konflik dalaman jika berlaku.

  16. Melaksanakan Arahan dan Polisi Pengurusan

  17. Memastikan semua SOP dipatuhi termasuk kebersihan, keselamatan makanan dan standard perkhidmatan.

  18. Melapor terus kepada pihak pengurusan tertinggi mengenai perkembangan restoran.

  19. Mengurus Jualan dan Prestasi Kewangan

  20. Menyediakan laporan jualan harian/mingguan/bulanan.

  21. Mencapai sasaran jualan serta kawalan kos operasi.

  22. Latihan dan Pembangunan Staf

  23. Mengenal pasti keperluan latihan dan memastikan staf sentiasa diberi pendedahan yang relevan.

  24. Membimbing staf baharu semasa tempoh orientasi.

  25. Menjaga Imej Jenama Bumbu Babah

  26. Menjadi contoh terbaik kepada staf dalam aspek etika kerja, penampilan dan layanan pelanggan.

  27. Membantu aktiviti pemasaran

  28. Menyokong aktiviti promosi dan program keahlian restoran.

Job Type: Full-time

Pay: RM2, RM3,000.00 per month

Benefits:

  • Free parking
  • Professional development

Work Location: In person

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