Customer Service Specialist

Follow established processes to review the customer purchase orders, communicating with customer if any additional or special requirement is needed. - Process customer orders efficiently and accurately by provide the customer confirmation notifications. - Perform order entry in system includes entering the sales order, purchase order (to vendor), proforma...

We are looking for: Customer Service Officer Industry:EMS Location:Senai, Johor **Job Description**: - Lead and manage the customer service team. - Build and maintain client relationships. - Coordinate with internal teams for timely delivery. - Monitor KPIs and improve team performance. - Handle escalated issues and provide feedback to management. -...

**JDs for Operation CS Excecutive**: 1) Follow up and liase with Customers 2) Coverage for Freighting Inclusive: Land, Sea, Air and basic custom brokerage 3) Liaise with internal team, Planning & Operation arrangement & coordination 4) Invoicing and maintaining TMS data **Details Job scope for Operation CS Executive**: 1) Received booking from...

Job Title: Customs SpecialistDepartment: Logistics / Supply Chain / Import & ExportReports to: Logistics Manager / Supply Chain Manager / Operations HeadJob Summary:The Customs Specialist is responsible for managing all import and export customs documentation, ensuring full compliance with Malaysian Customs regulations and international trade laws. The role...

Managing business relationship with customer, smooth communication skill for both internal/external tasks. - Respond promptly to customer inquiries while providing a solution for each inquiry efficiently. - Responsible for sales order processing and sales planning. - Liaise with Production Department about customers 'orders and handling shipment delivery. -...

Manage large amounts of incoming calls. - Generate sales leads. - Identify and assess customers’ needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts through open and interactive communication. - Provide accurate, valid and complete information by using the right methods/tools. - Meet personal/customer service...

**MAIN DUTIES/ RESPONSIBILITIES** →Contact window between customers and ASJ with regards of customers' order. →Receive and process PO from customer and liase with planner on schedule date. Reply to customers support date. →Responsible to do rescheduling on the existing PO for pull in/push out ior cancellation and to arrange for the...

**MAIN DUTIES/ RESPONSIBILITIES** →Contact window between customers and ASJ with regards of customers' order. →Receive and process PO from customer and liase with planner on schedule date. Reply to customers support date. →Responsible to do rescheduling on the existing PO for pull in/push out ior cancellation and to arrange for the...

Direct customers to online resources - Create and maintain reports on customer interactions - Attend weekly team meetings - Update customer records in our system, including notes about conversations and outcomes - Present ideas for improving customer care - Participate in team-building activities - Develop customer rapport - Encourage customers to complete...

Req ID: 125744 Remote Position: No Region: Asia Country: Malaysia State/Province: Johor City: Senai **General Overview**: **Functional Area**: OPS - Operations **Career Stream**: CPM - Customer Program Management **Role**: Specialist **SAP Short Name**: SPE **Job Title**: Customer Program Management Specialist **Job Code**: SPE-OPS-CPM **Job Level**: Band...