Senior Specialist – Accounts Receivable and Credit Management

Job Description

Position Responsibilities:

OtC Process delivery:

• Delivery services in accordance with the agreed Service Level, Controls and Governance.
• Help to manage process risk by adhering to policies and internal controls, comply with OTC guidelines, ensuring process and SOX controls are executed in a timely and accurate fashion to ensure our control environment remains robust
• Bring a process improvement focus, supporting implementation of best practices and a project management discipline.
• Collaborate with internal and external auditors to support successful audit results and compliance with US GAAP and company policies.
• Support training, accuracy, and timely delivery of work outputs.
• Engage and initiate with process owners and other ESS FS Center colleagues to help identify opportunities to drive efficiencies through continuous improvement.
• Ensure professional and detailed process and related internal control documentation exits such as global SOPs, Regional Work Instructions etc in coordination with the OtC Global Process Owner & ICC.
• Provide consultative support to our outsource partners in Genpact Dalian and ensure timely resolution of issues
• Resolve escalated queries in accordance with agreed SLAs
• Collaborate cross functionally within the company/vendors/employees to resolve process and/or technical issues across COMET, Athena and associated OtC systems.
• Evaluate customer creditworthiness using financial data, payment history, and external credit report
• Oversee credit risk assessment and approval processes for new and existing customers.
• Establish and maintain credit policies, procedures, and controls.
• Review and approve high-value credit limit requests and escalations
• Drive proactive collection strategies to reduce overdue receivables and bad debt.
• Manage escalations and complex customer negotiations on the collection related matters.
• Ensure accurate and timely reporting of aging, collection forecasts, and risk exposure.
• Lead initiatives to automate and streamline collection workflows
• Ensure accurate and timely application of incoming payments across multiple channels
• Oversee reconciliation of cash receipts with bank statements and customer accounts.
• Resolve high-value or complex unapplied cash issues.

Support Internal Stakeholders:

• Partner with stakeholders to define objectives, align expectations and ensure an "end to end" approach to process change and improvements.
• Ensure 'world-class service' experience for customers, fellow employees, and stakeholders.
• Manage relationships through collaboration, negotiation, and influence.
• Perform a variety of responsibilities within the Order to Cash (OtC) tower as requested

Education & Experience:

• Bachelor's degree in business administration, Finance, Accounting or other related to OtC.
• Up to 6 years' experience in OtC AR processes preferably in a MNC/SSC environment
• Fluent in English. Knowledge of Mandarin and Japanese are valued but not a requirement
• Experience in SAP S4 Hana, order fulfilment & letter of credit knowledge are a distinct advantage.
• Experience working on regional or global teams. (Valued: Experience of Launching / Standing up a Shared Service Operations).
• Experience with Internal or External Audit valued.
• Demonstrated experience working in large teams collaboratively.
• Demonstrated strong math, query, analytical and systems skills with demonstrated experience in data management, MS Office.
• Demonstrated ability to maintain financial controls.
• Effective training skills and team building capabilities for management of functional tasks within area of responsibility.
• Good project management skills including ability to coordinate and implement complex cross-functional activities.
• Experience with continuous process improvement projects leading to significant time or bottom-line savings.
• Pays attention to details, produces accurate deliverables, and consistently meets deadlines.
• Familiarity with US GAAP preferred.
• Solid financial background with experience in accounting processes valued.
• Proactive style in implementing new processes.
• Experience using SAP R/3 required within OtC space. Valued: experience with SAP S/4 HANA
• Experience working in shared service, regional roles, participation in global initiatives preferred.
• Good communication skills for both written & verbal.

Required Abilities:

• Work under pressure to meet deadlines
• Negotiation and influence and dealing with ambiguity.
• Problem solving and critical thinking.
• Teamwork orientation with Strong customer service and collaboration mind-set
• Process improvement and drive for results.
• Organizational agility and prioritization.
• Assertive Communication and proactivity.
• Deliver efficiencies, compliance, and control through standardization
• Attention to details

Education & Experience:

• Bachelor's degree in business administration, Finance, Accounting or other related to OtC.
• Up to 6 years' experience in OtC AR processes preferably in a MNC/SSC environment
• Fluent in English & Japanese (to support our Japanese Market). Knowledge of Mandarin is valued but not a requirement
• Experience in SAP S4 Hana, order fulfilment & letter of credit knowledge are a distinct advantage.
• Experience working on regional or global teams. (Valued Experience of Launching / Standing up a Shared Service Operations).
• Experience with Internal or External Audit valued.
• Demonstrated experience working in large teams collaboratively.
• Demonstrated strong math, query, analytical and systems skills with demonstrated experience in data management, MS Office.
• Demonstrated ability to maintain financial controls.
• Effective training skills and team building capabilities for management of functional tasks within area of responsibility.
• Good project management skills including ability to coordinate and implement complex cross-functional activities.
• Experience with continuous process improvement projects leading to significant time or bottom-line savings.
• Pays attention to details, produces accurate deliverables, and consistently meets deadlines.
• Familiarity with US GAAP preferred.
• Solid financial background with experience in accounting processes valued.
• Proactive style in implementing new processes.
• Experience using SAP R/3 required within OtC space. Valued: experience with SAP S/4 HANA
• Experience working in shared service, regional roles, participation in global initiatives preferred.
• Good communication skills for both written & verbal.

Required Abilities:

• Work under pressure to meet deadlines

• Negotiation and influence and dealing with ambiguity.
• Problem solving and critical thinking.
• Teamwork orientation with Strong customer service and collaboration mind-set
• Process improvement and drive for results.
• Organizational agility and prioritization.
• Assertive Communication and proactivity.
• Deliver efficiencies, compliance, and control through standardization
• Attention to details

Secondary Job Description

Who We Are:

Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women's Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions.  Our Vision is clear: A better and healthier every day for every woman.

As an equal opportunity employer, we welcome applications from candidates with a diverse background. We are committed to creating an inclusive environment for all our applicants. 

Search Firm Representatives Please Read Carefully 
Organon LLC, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Annualized Salary Range

Annualized Salary Range (Global)

Annualized Salary Range (Canada)

Please Note: Pay ranges are specific to local market and therefore vary from country to country.

Employee Status:

Relocation:

VISA Sponsorship:

Travel Requirements: Organon employees must be able to satisfy all applicable travel and credentialing requirements, including associated vaccination prerequisites

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

Number of Openings: