Assistant Sales Manager

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Hotel Royal Kuala Lumpur (Premium Lodge Sdn Bhd) Full time 5,000 - 70,000 per year

MALAYSIAN CITIZEN ONLY

BACKGROUND IN HOTEL INDUSTRY

Responsibilities :

  1. To call upon the Corporate Companies which has been agreed and allocated for coverage.

  2. To solicit room bookings, meeting and catering business for the hotel from the allocated area of coverage

  3. To endeavor to achieve and exceed agreed room nights targets to meet in our forecasts.

  4. To attend and follow-up on all enquiries and sales leads generated from various sources.

  5. To be fully conversant with the sales management program of the hotel.

  6. To entertain potential and valued clients as necessary.

  7. To conduct hotel inspection and presentation to clients

  8. To be fully conversational with sales management program, OPERA System.

  9. To maintain individual account / management files, on OPERA Systems

  10. To maintain and tracing systems via OPERA Systems

  11. To maintain customer information in OPERA Systems

  12. To produce all correspondence and administration forms for individual sales transactions.

  13. To ensure all files pertaining to sales / potential sales are updated and in order for reference

  14. To handle enquiries, ensure prompt follow-up and provide daily reports on the number of calls. Ensure bookings and reservations of rooms and meeting rooms are in order

  15. To provide feedback on customer needs and expectation for planning and forecasting purposes

  16. To plan and organize Blitzes in areas of accountability

  17. To assist in promoting special events and Cross Selling within the group hotel properties

  18. To coordinate and liaise with other departments in the disseminating of information, dates and other details given by the customers

  19. To maintain secrecy of the Sales Department as well as of the Hotel

  20. To perform other duties as when assigned by the Head of Sales

  21. To maintain customer's information in OPERA System.

  22. To be present on customer arrival and personally oversee all sold function etc., in regards to customer relations and to be sure future bookings

Job Type: Permanent

Pay: RM5, RM7,000.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Meal provided
  • Opportunities for promotion
  • Parental leave

Work Location: In person

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