HR Services Delivery Manager

3 days ago

Greater Kuala Lumpur, Malaysia JOYOWO Full time 60,000 - 120,000 per year

HR Services Delivery Manager

Key Responsibilities & Requirements of the Position

  • Candidates are required to have hands-on experience in payroll calculation and social security contribution operations.

  • This position is a manager-level role; however, no subordinates will be assigned in the initial stage. We will give priority to candidates with no management experience or 1-2 years of management experience, and relevant management capabilities will be developed subsequently.

·Proficiency in either English or Chinese as the working language is required, with particular emphasis on oral communication skills.

Key Responsibilities:

· Manages the operational aspects of payroll processing and associated activities, including salary disbursement, over payment recovery, leave management and reporting are accurate and delivered within appropriate time frames and comply with relevant legislation

· Directs the payroll function from start to finish including payroll entry, SOP design, and the establishment and review of payroll policies and controls to ensure accurate, timely, and efficient payroll operation

· Being familiar with the social compliance declaration and contribution, either via government on-line platform or via off-line registration at the counter

· Provides human capital management advisory services to the clients including the legal side of labor laws and industrial best practices

· Assure the quality of HR project is conformed with each client's requirements

· Be a professional consultant and lead the team to handle all employment and training visa applications and extensions processes for our clients

· Liaise with clients to formulate HR strategic and practical plans to address human resource matters including but not limited to

· Provide guidance and ensure clients' HR policies and practices are fully complied with local labour ordinance and other related rules and regulation

· Conduct HR related analysis, develop reports and present insights to clients where it is necessary

· Act as the key account manager for client communication, quotation preparation and client visits

· Attend meetings as necessary and assisting with HR projects

Requirements:

· Bachelor's degree holder in Human Resource or any relevant field

· Hands-on experience in Payroll, Compensation & Benefits and client management experience

· Experience in using HRIS, Workday or equivalent, or another HR outsourcing provider is a plus

· Business fluency in Chinese or English language and one Asian language is preferred, if both Chinese

· Willingness to travel to client's work location if required

· Able to work in a fast-paced environment

· Must possess good Business acumen, be Adaptable, Self-Motivated, Collaborative and Responsible.

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