Housekeeping Supervisor

19 hours ago

Kuala Lumpur, Kuala Lumpur, Malaysia Holiday Inn Kuala Lumpur Bangsar Full time

Job description

Do you see yourself as a Housekeeping Supervisor with Holiday Inn Kuala Lumpur Bangsar?

We are seeking a passionate Housekeeping Supervisor who can combine informality and fun with professionalism and sophistication, leaders with an inclusive spirit who embrace individuality and inject positivity into their work environments.

Our colleagues are fundamental to delivering memorable experiences, and we are committed to creating a culture as diverse as the distinct hotels in our portfolio.

Your day to day

Do you have exceptional standards? We're searching for a Housekeeping Supervisor to work alongside our Housekeeping Manager to ensure all aspects of housekeeping and laundry are befitting our reputation for delivering genuinely memorable experiences to our guests.

Every day is different, but you'll mostly be:

  • Handle and assist in department training and orientation of all new hosts and regular trainings to Housekeeping hosts to improve job performance, meet guidelines and standards of service and operation.
  • Demonstrate to Housekeeping attendants how to perform each task in job description according to hotel service standard.
  • Maintain regular and effective communication with other departments to ensure the smooth operation of housekeeping functions.
  • Monitor daily arrivals according to occupancy report in co-ordination with the laundry and housekeeping management.
  • Supervise and inspect the work of housekeeping attendants ensuring high standard of order, hygiene, sanitation, cleanliness and aesthetic value throughout all service areas and assist when necessary.
  • Ensure the Housekeeping office and all storage facilities of housekeeping are kept in good condition and order.
  • Strictly adhere to the standards and guest comments.

What we need from you

For you to be the ideal candidate, you should have the following:

  • High school diploma or equivalent and at least 2 years' experience in a similar hotel operational setting. A hospitality diploma/degree from a recognized hospitality school is preferred.
  • Technical skills include MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS, PMS and CRM platforms.
  • Fluent in English and Bahasa Malaysia.

What we offer

In return we'll give you a competitive benefit package including, hotel discounts worldwide and the opportunity to progress your career with IHG. Most importantly, we'll give you the room to belong.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work.

Benefits:

  • Maternity leave
  • Meal provided
  • Opportunities for promotion
  • Parental leave
  • Professional development

Job Type: Full-time

Work Location: In person

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