Technical Engineer

7 days ago


Petaling Jaya, Selangor, Malaysia FujiFilm Full time

This position is responsible for monitoring & maintaining the Medical Informatics Solution installed at existing customer sites, in addition to participating on project implementation activities for new and existing sites as/when required.

Job Scope:

  • Providing IT technical support on existing installation bases as necessary (remotely & on-site).
  • Conducting System Health Checks via specified intervals to ensure optimum performance/reliability of the product.
  • Tracking/reviewing sites under post-implementation stages for maintenance contract proposal & billing.
  • Track the progress and quality of work performed by design disciplines/trades.
  • Assist the Project Manager in system implementation activities (new & upgraded).
  • Communicate ideas for improving company processes with a positive and constructive attitude and develop this attitude in others.
  • Ensure clients' needs are met in a timely and cost-effective manner.

Job Requirement:

  • Degree in computer science or information technology or other related (preferable but not essential)
  • Minimum 2 – 3 years relevant experience in IT Technical Support or related roles, particularly in the following areas - Windows Operating Systems, Microsoft Applications and Networking / Usage of remote desktop applications / VMWare applications / Backup or recovery applications / IT Hardware (servers & workstations) deployment & configuration.
  • Experience with the PACS system, EIZO, and Computed Radiography is highly advantageous.
  • Knowledgeable and experienced with Microsoft products technical support.
  • Positive 'can do' attitude.
  • Accountable and able to work independently under minimal supervision.
  • Persuasive and exerts positive influence. Motivates others to act.
  • Attention to detail & good problem-solving skills.
  • Good written and verbal communication.
  • Willing to travel outstation (possess own car is required).

Job Types: Full-time, Permanent

Benefits:

  • Dental insurance
  • Free parking
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development
  • Vision insurance

Work Location: In person


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