Call Center Team Leader

Be a part of something BIGAs a Team Leader, you are responsible to manage a group of junior Customer Care Officer in providing excellent customer service to our buisness client. The team focus in handling fault report issuess related to Business Fiber Internet, Singtel TV, Business Digital line and Singnet Wireless connection.Make an Impact by:Manage a team...

Be a part of something BIGAs a Team Leader, you are responsible to manage a group of junior Customer Care Officer in providing excellent customer service to our buisness client. The team focus in handling fault report issuess related to Business Fiber Internet, Singtel TV, Business Digital line and Singnet Wireless connection.Make An Impact ByManage a team...

Key ResponsibilitiesLead a team of customer service associates across all customer interaction channels such as phone; email; letters; livechat; face-to-face and/or social media. This includes delivering KPIs with highest NPS and standards in accordance with the business plan and customer satisfaction.Managing and organizing staffing schedule including...

Team LeaderManufacturing for the cable industryEnsure all work orders are efficiently and correctly distributed to technician according to their competency level.Ensure productivity, efficiency, and utilization are achieved according to the target set. Avoid unproductive working hours.Organize and control the team to achieve the best service quality and...

Job ResponsibilityTo be responsible and dedicated to all incoming telephone enquiries / emails from customers, problem and complaints relating to the Company or the Company's client products and services, with the objective of resolving issue as timely, providing first excellent contact resolution.To meet/ exceed productivity and quality standards (E.g:...

Position: Full-Time (Calling Department)Location: Kota Laksamana, MelakaRole Description:As a Full-Time (Online Department), you will assist clients in making informed decisions regarding property sales, leasing, and investments. This role requires you to develop relationships with clients, guide them through the entire process, and ensure a seamless...

Responsibilities:To assist Operation Asst Manager/ Manager and to supervise a team of Telesales ExecutivesTo deliver quality sales & servicesTo support business' activities for improving quality and contribute business growthTo support and enable team member to achieve KPI in productivity i.e. call target, sale revenue target, productivityTo motivate, coach...

Job ResponsibilitiesThe essential duties and responsibilities for the incumbent are as per belowDeliver world class customer service via telephoneProvide a polite, professional and accurate responseManager customer's expectations and display ownership for customer's requestsLiaise with appropriate departments to resolve issues brought up by customersKeep...

Job ResponsibilitiesPlan, organize, and host live streaming sessions to promote products and support sales campaigns.Lead and manage a team of live hosts, including training, scheduling, and performance supervision.Ensure all live sessions meet quality standards, follow platform guidelines, and align with brand image.Monitor trends, hashtags, and popular...

Job DescriptionFollowing on from a highly successful launch in 2014 in Kuala Lumpur and due to our continued expansion, we are looking for Team Assistants to join our team with your duties as follows:Job ResponsibilitiesConsultant SupportResponsible to handle telephone calls to arrange meetings/interviews for Sales team at consultant's request and also...