Contact Center Representative

KEY ACCOUNTABILITIESTo provide a positive and productive direction, requests and guidance to a group of customer care staffs to achieve departmental & company goals by delivering all expressed and implied KPI metrics and standards and any other task assigned by the Customer Care HOD.JOB RESPONSIBILITIESOversee Support Group Personnel responsible for...

Job ResponsibilitiesThe essential duties and responsibilities for the incumbent are as per belowDeliver world class customer service via telephoneProvide a polite, professional and accurate responseManager customer's expectations and display ownership for customer's requestsLiaise with appropriate departments to resolve issues brought up by customersKeep...

Job Responsibilities :To present and sell products to all the designated clinics, hospitals, maternity centers, and confinement center.To meet sales forecast and budget for the assigned territoryTo look out and submit quotation for tender of products issued by private and government institutions at the end of each yearTo build up and penetrate new sales...

Job DescriptionOur colleagues in Selangor are looking forward to welcoming you into their TeamAs regional Sales Representative you cover various countries besides Malaysia. You will also get the chance to travel to Netherlands, India, Indonesia, Thailand, Singapore, just to mention a few. Your customers and prospects are partners of race organizers,...

We are seeking a dedicated and fluent Mandarin-speaking Customer Service Executive to deliver exceptional support for our client, Tencent, a global pioneer in the mobile gaming industry. In this fully remote role, you will be the first point of contact for users, addressing their inquiries, resolving issues, and ensuring a seamless and positive customer...

ResponsibilitiesConduct market research to identify selling possibilities and evaluate customer needs.Actively seek out new sales opportunities through cold calling, networking and social media.Set up meetings with potential clients and listen to their wishes and concerns.Prepare and deliver appropriate presentations on products and services.Create frequent...

Working hours : Monday-Friday (8.15 am-6.00 pm)Working location : MelakaRequirements:At least 1-2 year(s) of working experience in the related field is required for this position.Possess good communication skill, professional selling skill, presentation skills & leadership skills.Possess own transport.Willing to go outstationCan understand Mandarin, English...

Requirements:Degree or Diploma holder, fresh graduate are welcomeMust be proficient in writing, reading and speaking Korean languagePreferable experience in supporting IT hardware, IT Equipment Refresh, new application rollout support, printers, scanners, displays, retail store level software support, etc.Technical proficiency with MS operating systems and...

Job ResponsibilityHandle all inbound contacts received and outbound contacts made via chats (marketplace), emails, social media, and callsTo resolve product or service problems by clarifying and understanding the customer's complaints, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction...

ESSENTIAL FUNCTIONS: -1. Serves as primary point of contact to data center Management and security personnel when the Site Security Manager is unavailable.2. Trains and certifies all new security personnel and maintains required training documentation.3. Ensures all Responders and Control Room Supervisors adhere to policies and Standard Operating...