Team Leader

Be a part of something BIGAs a Team Leader, you are responsible to manage a group of junior Customer Care Officer in providing excellent customer service to our buisness client. The team focus in handling fault report issuess related to Business Fiber Internet, Singtel TV, Business Digital line and Singnet Wireless connection.Make An Impact ByManage a team...

Team LeaderManufacturing for the cable industryEnsure all work orders are efficiently and correctly distributed to technician according to their competency level.Ensure productivity, efficiency, and utilization are achieved according to the target set. Avoid unproductive working hours.Organize and control the team to achieve the best service quality and...

Key ResponsibilitiesLead a team of customer service associates across all customer interaction channels such as phone; email; letters; livechat; face-to-face and/or social media. This includes delivering KPIs with highest NPS and standards in accordance with the business plan and customer satisfaction.Managing and organizing staffing schedule including...

Job ResponsibilitiesPlan, organize, and host live streaming sessions to promote products and support sales campaigns.Lead and manage a team of live hosts, including training, scheduling, and performance supervision.Ensure all live sessions meet quality standards, follow platform guidelines, and align with brand image.Monitor trends, hashtags, and popular...

KEY ACCOUNTABILITIESTo provide a positive and productive direction, requests and guidance to a group of customer care staffs to achieve departmental & company goals by delivering all expressed and implied KPI metrics and standards and any other task assigned by the Customer Care HOD.JOB RESPONSIBILITIESOversee Support Group Personnel responsible for...

ResponsibilitiesOur Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.Within Trust & Safety Operations our Team Leaders provide leadership and day-to-day management of a team of Content...

Job DescriptionSupport the Partners and Directors on expense management, calendaring, answering phone calls etc.Assist with office layout planning and office moves, and with managing and maintaining IT infrastructureManage office supplies inventory and place orders as necessaryOffice administration (e.g. report on printer issue, monitor office locker,...

Job DescriptionAs Affiliate Community Manager and Affiliate Marketing team member, you will join the team responsible for shaping and executing Lazadas strategy on Affiliate Community growth and engagement of LazAffiliates. Reporting to the Manager, Affiliate marketing, you will grow, manage and drive growing Affiliate B2C segments such as Key Opinion...

Be a part of something BIGProvide quality customer service to SingTel customers either by telephone or electronicallyMake an Impact by:Provide outbound call (with script given) to potential customers to promote and sell products/ serviceTo channel and escalate any unresolved issues/complaint to other stakeholder or next level, within the agreed procedureWork...

Be a part of something BIGProvide quality customer service to SingTel customers either by telephone or electronicallyMake An Impact ByProvide outbound call (with script given) to potential customers to promote and sell products/ serviceTo channel and escalate any unresolved issues/complaint to other stakeholder or next level, within the agreed procedureWork...