Customer Care Officer- Telesales TV Net

2 days ago


Malacca, Melaka, Malaysia Singapore Telecommunications Limited Full time

Be a part of something BIG

Provide quality customer service to SingTel customers either by telephone or electronically

Make an Impact by:

  • Provide outbound call (with script given) to potential customers to promote and sell products/ service
  • To channel and escalate any unresolved issues/complaint to other stakeholder or next level, within the agreed procedure
  • Work closely with team members and leaders at all times to achieve quality results & productivity
  • Proactively identify areas for service & procedural improvement and make recommendations to the team leader

Skills for Success:

  • At least Diploma Graduate in Business Administration course
  • Customer oriented with good interpersonal and communication skill.
  • Proactive & have great sense of urgency
  • Pomputer literacy (MS Office)
  • Able to identify customers' needs through conversation
  • Great flexibility to undertake any other tasks assigned from time to time

Working Location:

Sudong Sdn Bhd, Melaka Contact Centre, Level 9, Tower B, Jaya 99, No.99, Jalan Tun Sri Lanang 75100 Melaka.

Your Career Growth Starts Here. Apply Now



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