Sales Operations Manager

4 days ago

Bangsar South Kuala Lumpur, Malaysia Randstad – S.C. Johnson Full time 90,000 - 120,000 per year

About the Role

SC Johnson is seeking a strategic and analytical Sales Operations Manager to lead our Category & Trade Solutions function in Malaysia. This role is pivotal in driving Route-to-Market strategy, sales analytics, in-store execution, and trade spend optimization. You'll work closely with cross-functional teams including marketing, finance, and demand planning to ensure commercial excellence and operational efficiency.

Essential Duties and Responsibilities:

  • Champion Route-to-Market strategies and define success metrics across channels
  • Lead sales forecasting and analytics using tools like DIAL, DMS, Nielsen
  • Drive category management initiatives including planograms and merchandising
  • Manage trade spend budgets and ensure compliance with financial processes
  • Oversee sales tools deployment and ensure alignment with business needs
  • Collaborate with Customer Marketing and Retail Operations for perfect store execution
  • Supervise and develop a team of Associates in Sales Analysis and Merchandising
  • Support sales incentive planning, KPI tracking, and budget setting

Required Skills / Experience / Competencies:

  • Bachelor's degree in Business Administration or related field
  • Minimum 10 years of experience in FMCG sales, including GT channel and internal sales ops
  • Strong leadership, analytical, and project management skills
  • Fluent in English with excellent communication and influencing abilities
  • Proficiency in Microsoft Office and sales systems
  • Deep understanding of GT/MT channel strategies

Preferred Skills

  • Experience with syndicated data tools (e.g., Nielsen, Dunnhumby)
  • Proven ability to manage cross-functional teams and deliver results
  • Strong attention to detail and execution excellence
  • Self-starter with integrity and team-building capabilities

Why Join Us?

  • Be part of a global company committed to sustainability and innovation
  • Work in a dynamic, collaborative environment with opportunities for growth
  • Competitive compensation and benefits
  • Office-based role with occasional domestic travel

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