Head of Marketing

We're Hiring: Head of Marketing & Sales (SS Clinic)

Salary: RM7,000 to 10,000

Company: SuamiSihat Clinic

Location: Subang Jaya (40m from LRT)

Employment Type: Full-time

JOB OVERVIEW

We are seeking a hands-on and results-driven Head of Marketing & Sales to lead, build, and continuously optimize high-impact campaigns that drive real business results. This role goes beyond generating leads. You will be responsible for ensuring campaigns are effective, efficient, continuously improved, and successfully converted to patient show-ups and long-term loyalty.

You will:-

• Align marketing and sales strategies with the Head of Operation and Head Doctor.

• Lead, mentor, and grow the sales team, marketing team, content strategist, and multimedia designer.

• Set up, rebuild, refine, and optimize campaigns regularly to maintain performance.

• Oversee CRM, segmentation, community strategy, and long-term patient engagement.

• Drive daily patient show-ups and revenue targets across all branches.

If you are someone who takes ownership from idea to execution to measurable success, this role is for you.

KEY RESPONSIBILITIES

1) Strategic Ownership and Continuity of Success

• Plan, launch, monitor, refine, troubleshoot, and relaunch campaigns across Omnichannel Social Media, Paid Ads (Meta, Google, TikTok), Influencer Marketing, Sales Closing Bridges, and Community Management.

• Continuously improve campaigns, not just run them. If performance drops, you fix, rebuild, reset strategy, rewrite scripts, and optimize processes until results are achieved.

• Ensure every campaign has a structured funnel, measurable conversions, and predictable outcomes.

2) Team Leadership and Skills Development

• Build and manage a high-performance team across sales, marketing, content, and creative.

• Train sales and customer service staff on scripts, tonality, CRM handling, follow-ups, objections, and closing techniques.

• Maintain a culture of accountability, ownership, and execution excellence.

3) Lead Generation, CRM, and Conversion Strategy

• Design, refine, and scale multi-channel lead generation campaigns.

• Own CRM segmentation, nurturing pipelines, automated reactivation flows, and patient lifetime value strategies.

• Strengthen community touchpoints to drive high engagement and repeat visit behavior.

4) Performance Analysis and Optimization Cycles

• Monitor campaign performance daily and weekly.

• Analyze bottlenecks, test variations, improve scripts, tweak audiences, optimize landing pages, and refine messaging.

• Present clear performance reviews with why, what, and next actions.

5) Business Development and Brand Expansion

• Develop and manage influencer networks, referral pipelines, and corporate partnerships.

• Strengthen brand presence across digital and offline channels.

• Identify new campaign angles based on industry trends and behavioral insights.

6) Cross-functional Patient Experience Alignment

• Ensure messaging, patient handling, and on-ground clinic experience are aligned.

• Work closely with Head of Operation and Head Doctor for seamless touchpoint flow from online to offline.

• Prevent patient drop-offs by bridging gaps across marketing, sales, and clinic services.

7) Dashboard Intelligence, Data Reporting, and Forecast Planning

• Set up dashboards for real-time monitoring of leads, conversions, show-ups, CAC, LTV, pipeline stages, and revenue forecasts.

• Create weekly, monthly, and quarterly reports to guide decision-making.

• Ensure all team members use CRM, analytics, and reporting tools correctly and consistently.

• Translate data into
  actions

, not just numbers. If results drop, you troubleshoot and repair the system immediately.

QUALIFICATIONS AND SKILLS

Essentials

• 8+ years in digital marketing and/or sales leadership with proven results.

• Experience managing performance campaigns and sales conversion processes.

• Strong CRM, funnel-building, content direction, and analytics skills.

• Practical experience with Meta Ads, Google Ads, TikTok Ads, SEO, CRM tools, automation platforms.

Preferred

• Familiarity with healthcare or wellness-related industries.

WHAT WE OFFER

• Be part of a vibrant, growing company that's passionate about making a real difference in men's health.

• Work in a collaborative environment where your ideas and input truly matter.

• Office located just 60m from LRT Subang Jaya – easily walkable

• Unlimited brewed coffee to fuel your day.

• A cozy, comfortable workspace designed for productivity.

• Free Ogawa massages to unwind and recharge.

• Enjoy free flow men's health supplements (our little secret ).

• Weekly sports activities – because we believe in work hard, play hard.

• A PS5 in the office for those much-needed breaks.

• Regular internal training and development sessions.

• The chance to lead and make a real impact in a fast-growing tech company.

• A collaborative, innovative work environment where your ideas matter.

• Continuous learning opportunities and pathways for professional growth.

• Annual salary increments to reward your hard work and dedication.

• Relocation support and allowances provided for transfers to other branches or locations.

APPLY NOW

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Lead with purpose. Build systems that work. And make a real impact in men's health.