Marketing Manager

4 days ago

Greater Kuala Lumpur, Malaysia Medor Full time 14,400 - 180,000 per year

About us

Medor is a recruitment firm specialised in tech and digital. Located in Jakarta Indonesia, we are providing positions in Indonesia and APAC for local and international companies. 

About the customer

Part of one of the major hospitality groups in Bali, our client is  an upscale aparthotel and villa destination in the artistic soul of Ubud, Bali. Nestled in a serene yet accessible spot just steps from iconic landmarks, it offers a blend of modern luxury and Balinese tranquility, complete with infinity-edge pools, gourmet dining, and personalized wellness touches.

Job Description:

We are looking for a Marketing Manager to lead and execute our overall marketing strategy within the hospitality sector. The role requires a mix of creativity, analytical thinking, and strong leadership. You will manage a marketing team and work closely with operations and sales teams to attract new guests, strengthen the brand presence, and drive occupancy and revenue growth across all channels.

Responsibilities:

  • Develop and implement an integrated marketing strategy (digital, social media, partnerships, and offline campaigns) to increase visibility and bookings.
  • Oversee brand positioning and identity, ensuring consistency across all materials, channels, and guest touchpoints.
  • Manage and mentor the marketing team (designer, brand manager, SEO/analyst) to ensure creative and performance excellence.
  • Plan and execute seasonal campaigns, promotional offers, and brand collaborations.
  • Supervise website content, SEO, and online reputation management on platforms such as Google, TripAdvisor, and OTA listings.
  • Monitor and analyze marketing metrics (traffic, conversion rate, ROI, engagement) to evaluate effectiveness and optimize results.
  • Manage the marketing budget, ensuring efficient allocation and cost control.
  • Build and maintain strong relationships with partners, media, and tourism boards.
  • Stay updated on hospitality trends, competitors, and guest preferences to continuously improve marketing initiatives.

Requirements

  • Bachelor's degree in Marketing, Communication, Business, or Hospitality Management.
  • Minimum 5–7 years of marketing experience, including 2+ years in a managerial role, ideally within hospitality, tourism, or F&B.
  • Proven success in developing and executing marketing campaigns that increase occupancy, sales, or brand awareness.
  • Strong understanding of digital marketing (SEO, SEM, social media, CRM, email campaigns) and traditional marketing.
  • Experience managing teams and cross-department collaboration.
  • Excellent written and verbal communication skills in English (Bahasa Indonesia is a strong advantage).
  • Strong leadership, creativity, and analytical thinking.
  • Proficient with marketing tools (Google Analytics, Meta Ads, Canva, Mailchimp, etc.).
  • Ability to multitask in a dynamic and fast-paced hospitality environment.

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