mall customer service

Key ResponsibilitiesCustomer Service & Front DeskAttend to walk-in customers, phone calls, and enquiries promptly and professionally.Provide information on mall facilities, events, promotions, and tenant locations.Handle lost & found items according to SOP.Assist customers with wheelchair or baby stroller services.Tenant & Mall SupportAssist tenants with...

1. Tenant, Customer & Leasing Management: Facilitate the handover and takeover of shop units to and from tenants, includingkey management and initial unit inspection. Conduct site viewings of available lots for potential tenants. Proactively research and identify potential new businesses that align with the mall'stenant mix strategy and target...

About the role Join the dynamic team at KWENG HONG PACKAGING INDUSTRY SDN BHD' as a fulltime Customer Service representative based in Sungai Petani, Kedah. In this pivotal role, you will be the first point of contact for our valued customers, providing exceptional support and ensuring their satisfaction with our products and services.What you'll be...

About the role We are seeking a dynamic and customer-oriented Senior Merchant Service Executive to join our team at AEON Credit Service (M) Berhad in Sungai Petani, Kedah. In this full-time role, you will be responsible for establishing and maintaining strong relationships with our merchant partners, ensuring they receive exceptional service and...

About the role As a Customer Service Executive (Automotive) at Asbenz Motors Sdn Bhd, you will play a vital role in providing an exceptional customer experience for our valued clients. This full-time position is based in Sungai Petani, Kedah, and will involve working closely with our customers to address their automotive needs and ensure their...

We, SummitNext Technologies Sdn. Bhd., are a BPO and Technology Solutions provider, where innovation meets excellence.As part of our growing expansion, we are seeking enthusiastic and customer-oriented individuals to join us as Customer Service Specialists at our Sungai Petani office. This role focuses on providing excellent service and support to our...

Job DescriptionCompany Overview:We are SummitNext Technologies Sdn. Bhd., a BPO and Technology Solutions provider located in Selangor, where innovation meets excellence.As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as Trainer (Customer Service) to provide unrivalled support to our...

What you'll be doingManage and process customer orders, ensuring accurate and timely order fulfilment.Respond to customer inquiries and provide updates on order status and delivery.Maintain accurate and up-to-date sales records and databases.Assist with the preparation of sales reports and presentations.Collaborate with the sales team to identify and address...

Job Descriptions:Candidate must possess at least PMR, SPM, Diploma or above.Required languages: Bahasa Malaysia, EnglishAble to work shifts, weekends and public holidays.Fresh graduates / school leavers encouraged to apply.Full-time positions.Malaysia citizen only.Required to be vaccinated at least 1 dose as per requirement from authorityWhat you need to...

Position Objective:CS - To coordinate, plan and implement activities in the Customer Service Department towards total customer satisfaction in achieving Company's objectives.Performance Measures and Standards: CSa) Number of customers' complaints (internal/external).b) Courtesy in handling customers.c) Time taken to solve customers' problems.d) Sales team's...