Sales Coordinator

5 days ago

Shah Alam, Selangor, Malaysia Polymorph Recruitment Full time

RESPONSIBILITIES:

  • Assist the sales team in contacting new and existing customers.
  • Manage administrative tasks including paperwork and documentation.
  • Prepare invoices and follow up on customer payments.
  • Schedule and coordinate appointments between salespersons and customers.
  • Collaborate with the team to meet overall team and company targets.
  • Interact directly with customers and suppliers/principals via phone, email, or in person.
  • Respond promptly to customer and supplier inquiries and assist the sales team in managing customer complaints.
  • Maintain accurate records of customer interactions and transactions.
  • Handle general office administration.
  • Communicate and coordinate effectively with internal departments.
  • Follow up on customer interactions to ensure satisfaction and resolution.
  • Provide feedback to improve customer service processes.
  • Carry out any other related tasks or assignments as required from time to time.

REQUIREMENTS:

  • Minimum Diploma qualification; Degree holders are encouraged to apply.
  • Proficient in English, Bahasa Malaysia, and Mandarin (both written and spoken).
  • Eager to learn, with a strong sense of responsibility.
  • Excellent communication skills, with the ability to build and maintain trust within the team.
  • Familiarity with customer service principles and practices.
  • Knowledge of administrative procedures and processes.
  • Proficient in Microsoft Office and other relevant computer applications.

REMUNERATION PACKAGES:

Basic: RM2,000 – RM3,500 (Average Basic plus Commission RM2500 to RM5000)

EPF, SOCSO, EIS

Benefit: Transport Allowance is RM100

Commission: Appx RM5 per unit.

Annual Leave, Bonus & Etc

Working Days: Monday to Friday 9am – 6pm

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