Community Coordinator

3 days ago

Nusajaya, Johor, Malaysia VERITAS MEDICAL SDN BHD Full time 2,000 - 13,500 per year

Job Scope

1. Resident & Family Engagement

  • Act as the main point of contact for residents' families.
  • Handle enquiries, feedback, and complaints professionally.
  • Organize regular family meetings, visits, and communication updates.

2. Community Outreach & Networking

  • Build relationships with hospitals, clinics, NGOs, religious bodies, and local communities.
  • Coordinate referral processes and support new resident admissions.
  • Promote the nursing home's services through outreach programs, events, and partnerships.

3. Events & Activities Coordination

  • Plan, organize, and oversee social, recreational, and festive activities for residents.
  • Work with caregivers, nurses, and volunteers to ensure activities meet residents' physical, emotional, and social needs.
  • Encourage participation from community volunteers, schools, and external organizations.

4. Communication & Administration

  • Prepare reports on community activities, engagement levels, and resident participation.
  • Manage schedules for community programs and maintain necessary documentation.

5. Resident Well-being Support

  • Help ensure residents feel socially included and emotionally supported.
  • Identify residents at risk of social isolation and arrange appropriate interventions (e.g., counselling, family contact, or group activities).
  • Collaborate with nurses and caregivers to monitor residents' social and emotional progress.

6. Liaison Management

  • Provide regular updates to management on community activities, challenges, and opportunities.
  • Suggest improvements to enhance resident satisfaction and strengthen family relationships.

Qualifications & Requirements

  • Diploma or Degree in Social Work, Psychology, Communications, Community Development, or related field.
  • Experience in community engagement, event coordination, or social care is an advantage.
  • Strong interpersonal and communication skills.
  • Empathetic, patient, and able to work with elderly individuals.
  • Good networking skills and confidence when dealing with external partners.
  • Proficient in Microsoft Office and basic reporting.

Job Types: Full-time, Fresh graduate

Pay: RM2, RM3,500.00 per month

Benefits:

  • Additional leave
  • Cell phone reimbursement
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Language:

  • Mandarin (Preferred)

Work Location: In person

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