Sales Coordinator

3 days ago

Nusajaya, Johor, Malaysia Frasers Hospitality Full time 27,600 - 42,000 per year

Primary duties and responsibilities

  • Conduct FAM. tours requested by prospective clients.
  • Assisting in recommend venues, up selling F&B requirements at optimum profit margin by controlled cost.
  • Collate accurate information from client's file and translate into a detailed Event Order adequate equipment and suitable venue for each function.
  • Ensure correct distribution to all departmental personnel involved.
  • Must be available to welcome the guest upon checking and to confirm the event details with the guest.
  • Conduct pre-inspection before each event to ensure that all requirements and arrangement is according to the Event Order.
  • Clear and precise communication as well with all relevant department of the hotel.
  • Evaluate/investigate and implement corrective measures for any complaint to the best of his/her ability and to inform the immediate superior.
  • To manage the event halls/ function spaces (for blockage) with Rendezvous system in line with SOPs.
  • Assist in executing marketing campaigns to promote the hotel's services, amenities, and special offers including tele-marketing.
  • Ensure that all records such as function blockages are kept up to date.
  • Assist in coordinating events, promotions, and partnerships to drive sales and increase brand visibility.
  • Assist in site inspections (potential clients) as when required.
  • Complete assigned projects and tasks within designated timelines, demonstrating strong attention to detail and a proactive approach to learning and problem-solving.
  • Conduct close observation and make all the essential recommendations to the management regarding more effective and more organised handling of specific operation within the department.
  • Any other duties and responsibilities as needed and when required by superior

Requirements

  • Diploma or degree in Hospitality, Business Administration, or related field
  • Fresh Graduated are welcome
  • Experience in client-facing and collaborative roles
  • Strong communication, organizational and time-management skills
  • Proficiency in MS Office and hospitality systems

Required competencies

  • Proactiveness
  • Team player spirit
  • Sense of ownership/ responsibility over own work
  • Problem solving attitude
  • Excellent interpersonal and communication skills
  • Attention to detail
  • Situational awareness

Job Type: Full-time

Pay: RM1, RM2,300.00 per month

Benefits:

  • Free parking
  • Health insurance
  • Maternity leave
  • Meal provided
  • Parental leave
  • Professional development

Work Location: In person

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