Assistant Manager, Digital Marketing
7 days ago
Overview of the Position:
We are looking for a versatile talent to support in driving digital initiatives across CRM, social media, and digital commerce. This role blends creative execution with data-led insights to enhance the digital customer journey, strengthen brand presence, and drive measurable results.
The role required to execute the below tasks and initiative:
- Support the Marketing department in planning and executing digital strategies aligned with business goals.
- Develop and manage CRM campaigns (email, SMS, loyalty programs) to drive acquisition, retention, and reactivation.
- Coordinate and oversee social media content and campaigns across platforms such as Facebook, Instagram, and TikTok.
- Assist in managing digital commerce activities, including product launches, online promotions, and website optimization to increase sales conversions.
- Track, analyse, and report on the performance of digital campaigns, providing data-driven insights and strategy for optimization.
- Collaborate with cross-functional teams and external partners to ensure integrated messaging and a consistent digital customer experience.
- Ensure brand consistency and optimize customer touchpoints across all digital channels.
- Perform additional tasks as required to support the broader marketing function.
To be successful in this role, we are expecting the below:
- Bachelor's degree in Marketing, Business, Communications, or a related discipline.
- At least 2 years of experience in digital marketing, including hands-on exposure to e-commerce, CRM, and social media channels.
- Skilled in using analytics tools such as Google Analytics and Meta Insights, as well as CRM and email marketing platforms.
- Strong abilities in content strategy, copywriting, and effective communication.
- Detail-focused and analytical, with the capability to juggle multiple projects efficiently.
- Proactive, flexible, and team-oriented, with a strong focus on delivering excellent customer experiences.
- Work location: Bukit Jalil (Near to Pavilion Bukit Jalil)
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