enterprise solutions consultant

2 days ago

Shah Alam, Selangor, Malaysia Toshiba Tec Malaysia Sdn Bhd Full time

Job Responsibilities

1. Solutions Sales Development by Vertical Industries

a) Identify and pursue business opportunities within assigned verticals.

b) Support in building sales strategies tailored to industry-specific needs.

c) Assist the Superior / Head of Department in achieving sales growth and revenue targets.

2. Customer Requirement Study & Consultative Meetings

a) Conduct requirement-gathering sessions with clients to understand business processes, challenges, and expectations.

b) Provide consultative meetings and discussions to align customer needs with proposed ERP solutions.

3. Primary Point of Contact for Business Enterprise Solutions Discussions

a) Act as the first-level contact for clients regarding Business Enterprise Solutions inquiries and clarifications.

b) Ensure professional communication and timely responses to client needs.

4. Collaboration with Support & Development Teams

a) Work closely with technical teams to translate client requirements into tailored solutions.

b) Support in developing customer process flows and solution designs based on complexity and business requirements.

5. Customer Retention & Continuous Improvement

a) Build long-term relationships with clients through ongoing engagement.

b) Ensure continuous solution enhancements or improvements to meet evolving customer expectations.

c) Identify upselling or cross-selling opportunities during customer lifecycle.

6. Reports

a) Provide weekly updates on sales activities, customer meetings, and pipeline progress to the Superior / Head of Department.

b) Maintain accurate records of solution discussions and project status updates.

7. Other Duties

a) Perform additional assignments as directed by the Superior / Head of Department.

b) Continuously develop knowledge of ERP solutions, TTMS offerings, and industry trends.

Job Requirements:

  • Education: Bachelor's Degree in Business, IT, Marketing, or related (preferred).
  • Experience: 0–2 years in sales, pre-sales, or consulting (fresh graduates are encouraged to apply).
  • Industry Knowledge: Basic understanding of ERP systems, enterprise solutions, or business process management.
  • Communication: Strong presentation, interpersonal, and client engagement skills.
  • Consultative Mindset: Ability to conduct requirement studies and propose tailored solutions.
  • Motivation: Self-driven, eager to learn, and passionate about enterprise solution sales.
  • Teamwork: Capable of collaborating with sales, support, and development teams.

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