Institutional Customer Service Manager

(Fully remote position - might require to work for UTC +1 / +2 time zone)Job Responsibilities:Proactively identify and expand global institutional client resources, build a pipeline, and drive contract finalization.Act as the main point of contact for clients: understand client needs, develop customized institutional service solutions, and facilitate...

This role is responsible for driving institutional business growth for MIM Malaysia by identifying sales opportunities and developing relationships with institutional clients and consultants.Position Responsibilities:Identifies and cultivates prospects and/or clientsFollow up on new business meetings and close sales with institutional investors and...

If you are looking to excel and make a difference, take a closer look at us… OverviewThe role is to manage a robust network of Financial Institutions (FIs) relationships and serves the Bank Groups' cross border banking needs. This role reports to the Regional Head of Financial Institutions.  Job ResponsibilitiesResponsible for KYC onboarding process of...

JOB DESCRIPTIONThe candidate will be primarily responsible for origination and execution of new sales & revenue (including core cash, liquidity , foreign exchange and trade) for existing and prospective clients in the FIG sector in Malaysia. The candidate in addition to his /her own portfolio will also be assisting the Senior Sales Manager as well.Job...

Responsibilities: On boarding and maintaining client accounts Performing daily operational transactions Liaise with Institutional Sales Associates across the globe Liaise with other internal departments to fulfil their requestsRequirements and qualifications: Fresher's with Chinese (Mandarin) proficiency can apply / a Bachelor's degree...

Core Responsibilities:• Handle daily emails: Manage multilingual inquiries (Japanese/English/Chinese), ensuring compliance with regional regulations and service standards.• Feedback and escalation of exceptions: Flag high-risk cases, escalate complex cases (e.g., frozen remittances) within SLA.• User experience optimization: Refine email templates,...

The Role: We Are Hiring: Call Center Agents (Banking Industry) Jalan Raja Laut, Kuala LumpurIntakes: December 2025 & January 2026We are partnering with our reputable banking clients to hire Call Center Agents for the upcoming December 2025 and January 2026 intakes.We welcome:Candidates with Customer Service experience who are keen to grow their career...

Company Background:We are representing a fintech wealth management platform headquartered in Singapore. They specialise in providing a comprehensive range of investment products and services to financial advisory firms, financial institutions, banks, internet companies, multinational companies, as well as retail and high net worth investors in Asia.Job...

Job Responsibilities:Responsible for receiving inquiries from users through online customer service tools and answering users' concerns;Timely feedback on the problems existing in the process, collect and sort out problems;Strong business sensitivity, able to grasp essential business concepts after receiving training. Financial knowledge and experience are...

Company DescriptionFounded in 2001, MSH CHINA serves as the Asia Pacific headquarters of MSH INTERNATIONAL. Headquartered in Shanghai, we have branch offices in Beijing, Guangzhou, Shenzhen, Chengdu, Hong Kong, and Singapore, as well as service offices in Suzhou, Dalian, Hefei, Harbin, and Wenzhou. We partner with insurance companies to provide high-quality...