Operations Assistant, Customer Logistics

2 days ago

Pasir Gudang, Johor, Malaysia PM ACCESS WORLD (MALAYSIA) SDN. BHD. Full time 30,000 - 60,000 per year

About the role

As an Operations Assistant, Customer Logistics, you will play a crucial role in supporting the efficient and effective delivery of logistics services for our clients. Working on a contract basis (subject to renewal or conversion) from our Pasir Gudang, Johor office, you will be an integral part of our customer-focused operations team.

What you'll be doing: -

  • Ensure smooth billings and job costings, performing JC for customer accounts.
  • Reconciliation of all vendor invoices, performing adjustments system intake / outtake / inventory system support, accruals as and when required.
  • Ensuring vendor billings are timely and payment releases are on schedule.
  • Support other administrative functions, reporting's, verify and produce finalized Receiver Reports for submissions to Customer Service team.
  • Perform updating of accounts and put in requests for system PA creations to Commercial Team.
  • Perform Credit Control functions pertaining to following up on payments with customers.
  • Timely and error free processing of customer's instructions such as warranting, title transfer and warehouse receipt.
  • Perform & support month end accrual and P&L queries from Finance during month end accrual and closing exercise.
  • To ensure job costing is completed in ERP and review job budget with consideration of additional charges.
  • Engage with customer to ensure timely payments to AR invoices. Target to minimize ageing payments that are more than 30 days.
  • To ensure Job Costing is up to date once the job is completed. Include provision in the job costing sheet if foresee unexpected charges.
  • To clarify timely on the Local Service Providers invoices to ensure accurate AP payments from Finance department.
  • Any other tasks or assignments as may be assigned from time to time.

What we're looking for: -

  • Minimum Certificate / Diploma / Degree or equivalent qualifications with relevant experience
  • Minimum 2 - 3 years in Freight Forwarding, Warehousing or Logistics Industry
  • Able to speak and write well in Bahasa Melayu and English
  • Effective interpersonal skills, customer focused, results oriented with positive outlook
  • Good knowledge and experience in MS Word, Excel, MS Outlook, Power Point presentation, well versed with emails correspondences.
  • Committed and able to work overtime as and when required

What we offer

At PM ACCESS WORLD (MALAYSIA) SDN. BHD.', we are dedicated to providing our employees with a supportive and rewarding work environment. As an Operations Assistant, you will have the opportunity to be part of a dynamic team and contribute to the success of our growing logistics business. We offer competitive remuneration, opportunities for professional development, and a range of employee benefits to support your overall well-being.

Apply now to join our team as an Operations Assistant, Customer Logistics at Pasir Gudang inside the Johor Port.

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