Operation Executive

About Intrepid

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, a wide range of Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities.

We are growing rapidly and as the exclusive partner of Flywheel in SEA, we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital commerce in SEA, and experience what it takes to drive a successful ecommerce business end to end.

The Role:

The Operations Executive is responsible for the monitoring of order process flow from

receiving of order from Seller center to Customer(s) doorstep. He/she will also need to

provide insights on the day-to-day activities to ensure that operations will run smoothly.

Your responsibilities will include:

• Generate daily and monthly operational related data reports, analyze quantitative data, and work with related teams to identify and solve problems.
• Responsible for all day-to-day operational aspects of the retail inventory management, monitor of ordering issue, and other key related to ecommerce operations.
• Develop and implement data visualization/dashboard, data analytics and other strategies to generate actionable insights.
• Support teams in defining business processes, developing operational roadmaps, and associated system requirements.
• Coordinate with the warehouse to ensure successful execution of fulfillment, orders and processes to accommodate client needs and requests.
• Respond to troubleshoot, and resolve daily receiving, fulfillment, and delivery issues, piecing together the end-to-end story to identify root causes and see cases through to resolution.
• Perform other relevant duties according to the business needs.
• Support processes to ensure all aspects of the ecommerce operations run smoothly.

Who we look for - the ideal profile:

• University degree in any related field
• 1-2 years of experience in Operations, Fulfillment, Supply chain or any related fields
• Good attention to details and good ability to analyze data
• Thrive in a fast-paced start-up and Ecommerce environment

What we offer:

• Excellent and competitive compensation package.

• Professional and open international working environment—culturally integrating the

best of all cultures to take the best of each and ensure we build an energetic,

commercial, and fun working atmosphere.

• You are one of the pioneers of a new and cutting edge Intrepid product underpinned

by strong tech. You have a key position in the Intrepid Insights team working on a

unique product solving complex data challenges.

• Ample opportunity for personal and professional development, both on the job and

through regular training (Ecommerce topics, technical skills, soft skills and

leadership training) made available on our proprietary learning platform Intrepid

University.

• You will work with many brilliant co-workers who are movers and shakers of the

industry, as well as with leading brand and ecosystem partners across all categories

to shape their presence across all ecommerce platforms in the years to come, and

will have a broad view on the latest developments in the South East Asian ecommerce ecosystem.

Note: we will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, Intrepid will not be liable for any material compensation to third parties.