Segment Program Manager

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Jobs via eFinancialCareers Full time 120,000 - 240,000 per year

About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description
Key Responsibilities:
Product Strategy & Development

  • Develop and execute product strategies for SME trade finance and working capital loans (e.g., import/export loans, borrowing base finance, receivables finance).
  • Identify market gaps and opportunities through research and competitor analysis.
  • Design product structures including pricing, eligibility criteria, and risk parameters.
  • Lead the end-to-end product lifecycle from ideation to launch and post-launch optimization.

Commercialization & Execution

  • Collaborate with sales, risk, operations, and technology teams to commercialize new products.
  • Support structuring of complex trade finance transactions.
  • Monitor product performance and customer success metrics.
  • Drive adoption and ensure scalability, resiliency, and compliance with regulations.

Stakeholder Engagement

  • Act as the voice of the customer, ensuring products deliver real value.
  • Provide training and support materials for internal teams and clients.
  • Liaise with internal and external stakeholders to ensure smooth onboarding and servicing.

Innovation & Digitization

  • Contribute to the digitization strategy for SME lending platforms.
  • Partner with tech teams to deliver seamless digital customer journeys.
  • Stay updated on emerging trends in sustainability, commodity finance, and regulatory changes.

Qualifications:

  • Bachelor's or Master's degree in Finance, Business, Economics, or related field.
  • 6+ years of experience in SME lending or trade finance product management.
  • Strong understanding of structured lending products and transaction banking.
  • Proven ability to work across cross-functional teams and manage complex projects.
  • Analytical mindset with experience in data-driven product optimization.

Additional Requirements
Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a Difference

  • Segment Manager

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia alrajhi bank Malaysia Full time 120,000 - 180,000 per year

    Job PurposeSegment is responsible in developing and executing customer segment strategies to drive business growth, enhance customer loyalty, and improve overall customer experience in alignment with Islamic banking principles. This role involves in-depth customer segmentation, the creation of tailored value propositions, the development of targeted...

  • AM, Segment Management

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Full time 90,000 - 120,000 per year

    Job DescriptionThe Assistant Manager/Manager, Segment Management will support the development and execution of strategies to optimize acquisition campaigns for the Premier Banking and Premier Private Client segments. This role requires strong analytical capabilities, attention to detail, and effective collaboration with cross-functional teams. The incumbent...

  • AM, Segment Management

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Full time 120,000 - 180,000 per year

    WHO WE ARE:As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we're on a journey of...

  • Manager, Customer Segments and Partnership

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Alliance Bank Malaysia Berhad Full time 90,000 - 120,000 per year

    About the role As the Manager, Customer Segments and Partnership at Alliance Bank Malaysia Berhad, you will be responsible for driving the strategic development and execution of customer segmentation and partnership initiatives to enhance the bank's customer value proposition. This is a full-time role based in Kuala Lumpur.What you'll be doingDevelop and...

  • Segment Marketing Specialist

    2 hours ago

    Kuala Lumpur, Kuala Lumpur, Malaysia MAXIS Full time 60,000 - 120,000 per year

    Are you ready to get ahead in your career?We want to empower you to turn your ambitions into achievements.We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.To realise...

  • Sales Manager Leisure Segment

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Cosmo Hotel Kuala Lumpur Full time 90,000 - 120,000 per year

    Company DescriptionCosmo Hotel Kuala Lumpur is a hospitality company located at 13, 15 Leboh Ampang, Kuala Lumpur, Malaysia.Role DescriptionThis is a full-time on-site role for a Sales Manager (Leisure Segment) in WP. Kuala Lumpur. The Sales Manager will be responsible for identifying and capturing sales opportunities, developing and executing strategies to...

  • Head of Segment Marketing

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Maxis Full time 120,000 - 240,000 per year

    Are you ready to get ahead in your career?We want to empower you to turn your ambitions into achievements.We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.To realise...

  • Program Manager

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia IDEMIA Full time 550,000 - 1,100,000 per year

    Job DescriptionPurposeThis role is accountable for the successful management, execution and performance of a customer program throughout the contract lifecycle. The key objectives of this role are customer satisfaction, financial performance and operational compliance that meets or exceeds contractual service-level agreementsKey MissionsManages the customer...

  • Program Manager

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia IDEMIA Full time 120,000 - 240,000 per year

    Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our...

  • Customer Experience Program Manager

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Respond Full time 120,000 - 240,000 per year

    Location: Kuala Lumpur, MalaysiaTeam: Customer Experience (CX)Role: CX Program ManagerMode: Full-time roleAbout Founded in Hong Kong in early 2017, is a pioneering Business Messaging platform that seamlessly unifies customer communication across instant messaging, web chat, and email. Our excellence has been recognized by G2 and honoured with the SME100...