Manager - Marketplace

1 day ago

Kuala Lumpur, Kuala Lumpur, Malaysia GMG Full time 90,000 - 120,000 per year

About the Role

We are seeking a
motivated and results-driven Marketplace Manager
to lead our online trading strategy across major e-commerce platforms. The ideal candidate has strong marketplace expertise, preferably within the
apparel, sports, or fashion industry
, and thrives in a fast-paced, data-driven environment.

Key Responsibilities

  • Develop and execute strategies to grow online marketplace sales and enhance brand visibility.
  • Manage daily marketplace operations — product listings, pricing, promotions, inventory, and content optimization.
  • Collaborate with internal teams and platform partners to plan and execute key campaigns and mega sale events.
  • Ensure all listings are accurate, SEO-optimized, and compliant with marketplace standards.
  • Monitor sales performance, traffic, conversion, and ROI; provide actionable insights and improvement plans.
  • Analyze competitor activity and pricing trends to maintain competitiveness.
  • Partner with Customer Service to improve ratings, response time, and buyer satisfaction.
  • Coordinate with marketing, logistics, merchandising, and finance teams to ensure smooth end-to-end operations.

Requirements

  • Bachelor's degree in Business, Marketing, E-commerce, or related field.
  • Minimum 3 years' experience managing online marketplaces (e.g., Shopee, Lazada, Zalora, or similar).
  • Proven experience in
    sports, fashion, or apparel retail
    preferred.
  • Strong understanding of marketplace algorithms, promotional tools, and analytics.
  • Highly motivated, results-oriented, and able to work independently in a dynamic environment.
  • Excellent communication and project management skills.

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