Ecommerce Manager

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia TIMESCONSULT Full time 60,000 - 80,000 per year

Company
: Global retails, distributor and manufacturing of leading international and home grown brands in Fashion.

Role: eCommerve Manager (Marketplace)

Responsibilities:

  • Develop and execute marketplace strategies to grow sales, improve product rankings, and enhance brand visibility
  • Manage daily operations on all marketplaces, including store setup, product listing, pricing, content, and inventory
  • Plan and execute promotional campaigns aligned with the marketing calendar and marketplace mega campaigns
  • Collaborate with internal teams and marketplace account managers to secure campaign slots and boost visibility
  • Ensure product listings are accurate, well-optimized with SEO-friendly content, and compliant with marketplace standards.
  • Coordinate product launches, bundle strategies, and upselling/cross-selling opportunities.
  • Track key performance metrics (sales, traffic, conversion, ROI, etc.) and provide actionable insights.
  • Monitor competitor activities and pricing trends to remain competitive.
  • Ensure timely and accurate order fulfillment, stock availability, and service recovery for any escalations.
  • Collaborate with Customer Service to improve buyer ratings and response time.
  • Work closely with the marketing, logistics, merchandising, and finance teams to ensure end-to-end operational excellence.

Job Requirements:

  • Bachelor's degree in Business, Marketing, E-commerce, or a related field.
  • Minimum 3 years of experience in managing online marketplaces (Shopee, Lazada, etc.).
  • Strong understanding of marketplace algorithms, tools, and promotional mechanics.
  • Data-driven with proficiency in Excel and familiarity with analytics tools.
  • Excellent communication and project management skills.
  • Able to work independently in a fast-paced, performance-driven environment.

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