Key Account Manager

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to:

Your role and responsibilities

In this role, you will have the opportunity to be responsible for the sales of products/systems/services within a designated market/division, in line with the division strategy. Each day, you will achieve both qualitative and quantitative sales targets to ensure sustainable order growth, revenues, profitability, market share, and customer satisfaction. You will also showcase your expertise by identifying and developing new sales opportunities.

Work Model: Hybrid #LI-Hybrid, Onsite #LI-Onsite

This role is contributing to the Electrification Distribution Solutions (ELDS) in Petaling Jaya, Malaysia. Main stakeholders are ABB valued Customers & Partners.

You will be mainly accountable for:

• Owning and growing key account relationships, driving year-over-year (YOY) revenue and order growth across assigned segment portfolios.

• Developing and executing account-specific strategies, including pipeline development, opportunity management, and long term customer engagement plans.

• Positioning ABB's value proposition effectively within the segment, delivering tailored, solution-based offerings that aligns with customer needs.

• Collaborating cross-functionally with internal teams (tendering, marketing, operations) to ensure seamless execution and customer satisfaction.

• Identifying and developing new business opportunities within the segment, including upselling, cross-selling, and strategic partnership initiatives.

• Strengthening ABB's market position in the Utility segment through proactive engagement and specification selling.

• Developing and managing OEM and channel partners to ensure effective market coverage, pricing discipline, and joint business planning.

• Promoting and supporting Relays solutions in coordination with internal business line specialists and key customers.

Qualifications for the role

• Bachelor's degree in Electrical Engineering, or a related field is preferred.

• Minimum of 5 years in key account or segment sales, ideally within the electrical distribution, MV switchgear, or related industries.

• Strong understanding of Medium Voltage (MV) solutions including AIS, GIS, RMU, CSS, and Relays. Prior experience positioning and selling these products is highly advantageous.

• Proven experience working across Utility, O&G, Industrial or Data Center segments, with established networks and customer relationships.

• Demonstrated ability to grow strategic accounts through pipeline development, opportunity management, and long-term engagement strategies.

• Excellent interpersonal and influencing skills, with a customer-first mindset and the ability to work cross-functionally with internal teams (e.g., tendering, marketing, operations).

Benefits

We also offer our employees the following benefits:

• Life Insurance

• Medical Insurance

• Accident Insurance

• Parental leave

• hybrid/flexible work practices

More about us
 

ABB's Distribution Solutions Division facilitates the efficient and reliable distribution, protection and control of power by improving electric power quality while strengthening the resilience of the grid. The Division offers segment-specific products and solutions that largely serve utilities, industry and infrastructure segments, often providing the requisite medium-voltage link between high-voltage transmission systems and low-voltage users. With ABB Ability enabled connected solutions at its core, the offering includes medium-voltage air- and gas-insulated switchgear (1 to 66 kilovolts), indoor and outdoor circuit breakers, reclosers, fuses, contactors, relays, instrument transformers, sensors, motor control centers, as well as low-voltage switchgear for the ANSI standard markets.

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