Key Account Manager

1 day ago

Petaling Jaya, Selangor, Malaysia VAD CAPITAL SDN BHD Full time

Role Summary:

We are seeking a dynamic and results-driven
Key Account Manager
with strong experience in IT and cybersecurity solutions. The ideal candidate will play a pivotal role in driving sales growth, managing key client relationships, and delivering tailored cybersecurity solutions that align with business goals.

Responsibilities:

  • Manage and grow a portfolio of key accounts within the cybersecurity and IT solutions sector.
  • Achieve revenue and profit targets by maximizing spend per account while maintaining healthy margins.
  • Identify, develop, and close new business opportunities through strategic engagement and relationship building.
  • Create demand for the organization's cybersecurity offerings and promote relevant products, services, and solutions.
  • Build and maintain long-term strategic relationships with client executives and decision-makers.
  • Conduct presentations, strategy meetings, and solution discussions with customers' senior management teams.
  • Understand customer business needs and translate technical cybersecurity solutions into business value propositions.
  • Develop and implement long-term cybersecurity strategies for key clients.
  • Oversee project delivery within accounts, ensuring quality execution and customer satisfaction.
  • Monitor account performance, payment collection, and ongoing client activities.
  • Stay current on cybersecurity trends, competitive products, and market dynamics to identify new opportunities.
  • Collaborate cross-functionally with technical and project teams to ensure alignment and delivery excellence.

Requirements:

  • Diploma or Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or related field.
  • 3–5 years of commercial sales experience in the IT industry, preferably focusing on cybersecurity solutions.
  • Strong commercial acumen with proven ability to develop win-win customer strategies.
  • Excellent relationship management, communication, and negotiation skills.
  • Entrepreneurial mindset with the ability to work independently and take ownership of results.
  • Experience in contract negotiation, deal shaping, and account planning.
  • Good understanding of the IT and cybersecurity landscape, from SME to large enterprise-level business solutions.

Salary range: RM5,000 - RM7,500

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