Head, Organisation Design

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia RHB Banking Group Full time $60,000 - $120,000 per year

Key Accountabilities:

Departmental Planning & Business Performance

  • Convert divisional priorities into department-level goals and track performance against strategic KPIs.
  • Steer and drive the research, analysis and benchmarks to identify opportunities for improvement of organisation structures. Includes analysis of departmentalization, span-of-control, job progression & career paths of business and functional units.
  • Conduct comprehensive organisational assessments to identify gaps, inefficiencies and opportunities for improvement.
  • Lead the design and implement innovative organisational structures, operating models, jobs and processes to optimize performance and business agility.
  • Recommend job design & evaluation, job analysis and job levelling for business & functional groups throughout RHB Group to ensure all jobs are optimally sized, graded and positioned.
  • Develop OD initiatives for business and functional groups to improve overall organisational health & development.
  • Partake in the development and implementation of job families and job competencies to establish the base infrastructure for learning & development, promoting a highly-competent and capability-driven workforce.

Operational Execution & Continuous Improvement

  • Implement functional improvements and initiatives to enhance service delivery and operational efficiency.
  • Oversee the submission of high-level organisation structures of the Group and its business entities, performing maintenance and updates for management reporting and submission to regulatory agencies.
  • Oversee the Organisation Change Request process, reviewing submissions, advising and recommending solutions to ensure optimal outcomes and alignment to the Group.
  • Drive and oversee the write-ups, amendments, and changes to job descriptions (JD) throughout RHB Group to effectively reflect the scope, coverage and deliverables of each job.
  • Perform other duties and tasks as assigned by direct supervisor.

Regulatory Compliance & Risk Controls

  • Ensure operational compliance and uphold governance standards, while identifying and managing risks in day-to-day activities.
  • Ensure audit readiness and alignment with internal compliance expectations

People & Team Leadership

  • Lead team performance and capability building, fostering a culture of accountability, learning, and collaboration.
  • Engage with peers and stakeholders to ensure effective cross-functional coordination and service delivery.
  • Build strong relationships with senior leadership and business units across the Group to ensure alignment and support for OD initiatives.
  • Effectively communicate the rationale and benefits of organisational changes to all levels of the organization.

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