F&B Service Crew/ Senior Service Crew

2 days ago

Kuala Lumpur Centre Kuala Lumpur, Malaysia Initia International Sdn. Bhd. Full time 20,000 - 40,000 per year

Work Schedule: 6 Days Work Week / Shifting Hours

Department: Operations Department - F&B

Location: THE Exchange TRX

INITIA Group -  Malaysia is seeking enthusiastic and customer-oriented individuals to join our vibrant F&B team as Service Crew/ Senior Service Crew. This role is centered around supporting daily restaurant operations, delivering prompt and friendly service, and ensuring customer satisfaction. While your main role will involve serving food and beverages, you may also assist with basic front-of-house tasks like greeting guests or helping with seating during peak hours

Core Responsibilities

  • Take customer orders accurately and efficiently.
  • Serve food and beverages in a timely and courteous manner.
  • Clear and reset tables promptly to maintain cleanliness.
  • Handle POS transactions and manage customer payments as needed.
  • Follow hygiene, safety, and cleanliness standards at all times.
  • Communicate effectively with kitchen staff to ensure smooth order flow.
  • Occasionally assist with welcoming guests and basic FOH duties (e.g. hosting or queue management).
  • Provide general support to outlet operations and uphold brand standards.

Job Specifications

  • Prior experience in F&B or hospitality is a plus. But Fresh graduates / Entry-level welcome to apply
  • Friendly, engaging, and customer-oriented personality.
  • Comfortable with standing for long hours and working in a fast-paced environment.
  • Able to work on weekends and public holidays as rostered.
  • Ability to converse in Mandarin or Korean is an advantage (to cater to a diverse customer base).
  • Malaysian citizens or those with the legal right to work in Malaysia are encouraged to apply.

Key Deliverables

  • Deliver excellent customer service with consistency and a positive attitude.
  • Foster a warm and welcoming dining environment.
  • Be a reliable team member who supports smooth outlet operations.
  • Demonstrate strong communication with both guests and internal teams.

Benefits of the role

  • Annual Completion Bonus
  • Monthly Sales Incentive
  • Staff Meal
  • Annual Leave
  • Overseas Training
  • Medical Benefit
  • Staff discount
  • Birthday Voucher

INITIA GROUP is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and are now in Art, Retail, and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need additional talents in our growing family.

If you're excited about our company's vision for this position and want to start the path of becoming one of our future leaders, we'd like to hear from you.

.

You may visit our website to learn more about us:

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