Coordinator, Sales

2 weeks ago

Petaling Jaya, Selangor, Malaysia Lagenda Properties Berhad Full time 40,000 - 60,000 per year

The Coordinator, Sales plays a key role in supporting the overall sales operations by ensuring smooth coordination between sales agents, internal departments, and purchasers. This role involves managing booking and sales documentation, maintaining accurate data in the system, monitoring inventory, and generating reports for management review. The ideal candidate is detail-oriented, systematic, and able to work independently while collaborating effectively with various stakeholders to ensure seamless sales processes and customer satisfaction.

Job Responsibilities:

  • Coordinate with relevant parties (Eg. Sales Agency, credit control department, accounts, mortgage team, and purchasers) with regards to booking/sales documentations
  • To monitor and ensure agents comply with documentation SOP.
  • To ensure and verify purchaser's information are complete as preconditioned in the system.
  • To train and guide agents in utilizing the booking/sales software/system.
  • To liaise with IT department and address any technical complications if any.
  • To generate weekly reports from the system to be analyzed by the Head of Sales.
  • To monitor and manage units inventory based on available data from the system.
  • To process all matters pertaining to transfer, cancellation, and refund of booking Fee.
  • To monitor aging of all bookings and liaise with Sales Admin department to carry out reminders and termination notice to purchasers.

Job Requirements:

  • Candidate must possess at least Diploma/Degree in Estate Management, Business Administration or any relevant Business Administration discipline from recognized higher learning institution
  • Minimum 1 year working experience in similar capacity.
  • Candidate with knowledge on LPPSA loan application process flow will have added advantage.
  • Experience or knowledge in any kind of software/system/application related to CRM/Accounting/Data Entry is preferred.
  • Meticulous, systematic, able to prioritize work and meeting deadlines
  • Pleasant personality, able to work independently and blends well in a team.

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