Vehicle Repair Service Diagnosis Technical Helpdesk

● handle customer enquiries and attend to customer needs● Runs basic tests and conducts diagnosis of customer's phone problems● Learning latest phone repair skill and knowledge , processes and procedures● Fix phone software problem● Repairs and phone units according to requirements and issues● Reassembles cell phones after making repairs or...

Job DescriptionProvide first line technical support to clients, requiring an aptitude for working with applications/ systems to undertake analysis, diagnosis, and resolution of client problems.Follow-up on the progress of the incident until closure. Escalate the unresolved incident to respective unit which may range from very straightforward problems through...

Responsibilities:Complete technical tasks, assignments and provide technical solution to service centre via ticketing system within SLA.Track ticket status and make sure no missing SLA (service level agreement).To prepare daily and detailed technical support reportCarry out a regular review of product performance / repair / returns dataUpdating daily and...

We are seeking for5 dedicated and enthusiastic IT Helpdesk L1 professionals to join our dynamic team on fixed term contract. As a first line of support, you will be instrumental in providing top-notch technical assistance to our clients and employees. This role is perfect for someone who has a passion for technology and a commitment to customer service. Your...

Responsibilities1.Helpdesk Service DeliveryResponsible for analysing and diagnosing complex system failures to ensure efficient and prompt recovery of business operations.Establish and maintain a knowledge base to ensure structured reference for future issue resolutions.Deliver high-quality technical support for key business users. Collaborate closely with...

MATTA is HIRINGWe're on the lookout for adynamic Junior IT Helpdeskto join our team. If you're someone who thrives on varied tasks, enjoys learning new technologies, and is looking for real growth opportunities—you just might love this roleYou'll be reporting directly toHead of Marketing, Brands and Communications, working closely with all departments to...

About usOur Company was established in Year 2023 and we are proud to be the first TESLA Approved Body Shop in Malaysia, recognized for our dedication to excellence in automotive finishing.  Our team of skilled technicians combines years of experiences with cutting-edge technology to ensure the highest quality workmanship.We are committed to provide you a...

Job ResponsibilitiesAct as single point of contact for users for all IT Incidents and Service Request.Dealing with incoming incidents in a professional, courteous manner over the phone and via email.Taking ownership of incidents and managing them in a logical and methodical manner.Correctly logging incident and service request, categorizing, prioritizing,...

.JD:For HelpDesk Support need to familiar with L1 & 1.5 years troubleshooting. Must familiar with ITSM tools.If you are Desktop Service Engineer must familiar with PC/Laptop hardware. Need to support with PC/Laptop problems.Job Types: Full-time, ContractContract length: 12 monthsPay: RM3, RM5,000.00 per monthWork Location: In person

Experience: Minimum 3 yearsJob Type: Contract (Renewable basis)Client: Insurance IndustryKey Responsibilities:Provide L1 and 1.5 support for IT incidents and service requests via phone, email, or ticketing systems.Perform initial troubleshooting for hardware, software, and network-related issues.Escalate unresolved incidents to Level 2 teams in a timely...