Sales and Operations Coordinator
2 days ago
About the role
Taishin Group Sdn Bhd is seeking a dynamic and organized Sales and Operations Coordinator to join our team in Kota Damansara, Selangor. In this full-time role, you will provide vital administrative and operational support to our sales team, ensuring a seamless experience for our clients.
We are looking for a detail-oriented and well-organized O2O Sales & Operations Coordinator to support our Online-to-Offline (O2O) sales operations. This role acts as the main PIC for sales data management, coordination with O2O agents, and operational support across internal teams and retail stores.
Key Responsibilities
-Follow up on sales progress and ensure smooth execution of O2O processes
-Act as the main PIC to coordinate with O2O agents
-Monitor and update sales status, ensuring data accuracy at all times
-Assist in filling and tracking ad spending and campaign-related data
-Manage and follow up on work-related WhatsApp / communication groups
-Handle O2O sales and operations data key-in, organization and updates
(Sales list, tracking reports, performance data, ad spend records and more)
-Respond to basic customer enquiries via WhatsApp and ensure proper follow-up
-Coordinate stock replenishment, returns and invoice-related matters with internal teams
-Provide basic product and operational training to O2O agents and retail stores when required (Hishin)
Requirements
-At least 1 year of working experience with administrative / operations / sales support background
-Basic proficiency in Microsoft Excel / Google Sheets
-Comfortable with data entry, data organization and tracking
-Good communication and coordination skills
-Able to multitask and handle all-to-all coordination work
-Detail-oriented, responsible and able to work independently
-Experience in O2O, retail, FMCG or coordination roles will be an added advantage
Benefit
-EPF, SOSCO, EIS, Annual leave, Medical leave
-Monthly company dinner
-Young, supportive, friendly and fun working environment
-Career growth ,opportunities in a growing brand
-Opportunity to learn and grow in O2O sales & operations
-Training will be provided, including product knowledge
-Stable role with hands-on exposure to O2O operations
-Exposure to real hands-on coordination with agents, stores and internal teams
About us
Taishin Group Sdn Bhd is a leading provider of financial and investment solutions in Malaysia. With a strong focus on innovation and customer service, we are dedicated to helping our clients achieve their financial goals. Join our team and be a part of our continued success.
Apply now to become our Sales and Operations Coordinator
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