Business Manager

About the Company

Our client is an industrial company specializes in the sales, rental, and after-sales support of heavy equipment and industrial machinery. It is a leading provider of premium equipment and solutions in the Asia-Pacific region, serving industries such as construction, mining, agriculture, marine, and power systems. With operations across multiple countries, the company focuses on delivering innovative solutions and world-class services to meet diverse industrial needs.

Job Responsibilities

• Lead Nationwide Operations: Take charge of our dealership branches across Malaysia, ensuring smooth day-to-day operations while focusing on the sales and service of agricultural machinery.
• Client Relationship Building: Develop and nurture strong relationships with key clients in the plantation sector, ensuring we meet their evolving needs and deliver exceptional value.
• Drive Sales Growth: Lead the sales strategy, identify opportunities, and empower your team to achieve sales targets while providing expert guidance to customers in selecting the right machinery for their business.
• Stay Ahead of the Curve: Keep up-to-date with the latest advancements in agricultural machinery and technology. Continuously enhance your technical knowledge to provide cutting-edge solutions to our customers.
• Oversee Service & Maintenance: Manage the servicing and maintenance of machinery, ensuring top-notch performance and offering technical support when needed to resolve issues quickly and effectively.
• Lead & Inspire: Manage and motivate people and team, fostering a culture of collaboration, growth, and excellence. Mentor staff, encourage professional development, and create an environment of continuous improvement.
• Spot Market Opportunities: Stay ahead of market trends and competitor activity. Leverage insights to find new business opportunities, grow our customer base, and enhance profitability.
• Provide Outstanding Customer Service: Be a trusted advisor to our clients, offering exceptional service and solutions to meet their specific needs. Address inquiries and issues promptly, ensuring a positive and lasting customer experience.
• Ensure Compliance & Safety: Maintain high standards of safety and compliance across all branches and service operations, ensuring we meet regulatory and operational requirements at all times.
• Drive Strategic Initiatives: Lead the development and execution of strategies that align with company goals to achieve growth targets, enhance customer satisfaction, and improve operational efficiency.

Job Requirements

• Qualifications: A Bachelors degree in Mechanical Engineering, Agricultural Engineering, or a related field.
• Experience: 10-15 years of experience in the machinery or related industry, with at least 5 years in a leadership or managerial role. 
• Leadership Excellence: Proven ability to lead teams, manage stakeholders, and drive performance in a fast-paced environment.
• Sales-Driven: A track record of success in sales, with the ability to lead a team towards achieving ambitious targets.
• Technical Expertise: Solid understanding of machinery, and the ability to offer practical solutions to both customers and your team.
• Strong Communication: Excellent communication skills in both English and Bahasa Malaysia, with the ability to articulate technical information clearly and confidently.
• Problem-Solver: Strong analytical skills with a proactive approach to addressing challenges and finding creative solutions.
• Customer-Centric: A passion for delivering exceptional customer service and creating long-lasting client relationships.

Remuneration

MYR 15,000 - MYR 18,000

Consultant in charge

Kah Wai | |