Business & Data Analyst Manager

4 days ago

Sungai Buloh, Selangor, Malaysia FFM Group of Companies Full time

FFM Marketing, Sungai Buloh, Selangor

This person will support the department by analysing marketing and sales performance data to drive informed decision-making. By providing timely data insights and actionable recommendations, the incumbent helps optimise efficiency, enhance product availability, and support business growth across the organization.

Responsibilities

  1. Conduct performance analysis, prepare reports and evaluate current performance trends.
  2. Perform deep-dive assessments to identify root causes of performance gaps and recommend improvements across production, distribution, and sales processes.
  3. Develop and propose strategies that enhance efficiency, cost effectiveness, and overall operational productivity.
  4. Conduct market research to identify trends, customer insights, and new opportunities. Develop business cases and feasibility assessments for new products, innovations, and commercial initiatives.
  5. Advise management on performance risks, strategic decisions, and improvement opportunities aligned with company objectives.
  6. Work closely with internal teams and external partners to ensure seamless execution of initiatives and continuous improvement efforts.
  7. Model and uphold the company's culture, values, and ethical standards, inspiring trust and accountability at all levels.
  8. Demonstrate adaptability and collaboration in supporting group-wide initiatives and cross-functional projects.
  9. Undertake special assignments and additional responsibilities as delegated by senior management from time to time.

Qualification, Experience & Skills

  1. Candidate must possess at least a Bachelor's degree in economics, actuarial, mathematics, statistics, or similar quantitative field.
  2. At least 5 years of experience as a Business Analyst or in a similar role
  3. Proficiency in business intelligence tools such as Excel, PowerBI, Tableau
  4. Ability to understand and convert data into business insights and recommendations.

Competencies

  1. Able to think critically and possess commercial acumen.
  2. Solutions oriented with strong communication skills.
  3. Able to make and assess personal/team decisions and align actions with organisation's vision and mission; demonstrates and models
  4. alignment and adherence to organisation's values, ethical boundaries, and professional work ethics.
  5. Able to establish and maintain open/trusting relationships with colleagues, clients, partners, and affiliates to nurture collaborative partnerships and work towards a common goal.
  6. Able to contribute and encourage new ideas and approaches to support business growth; demonstrates openness to and enthusiasm for new initiatives and appropriately challenges the status quo; adapts and improvises quickly, appropriately, and decisively to internal/external changes
  7. Able to display accountability for team and personal decisions/outcomes and take proactive actions to achieve results with dedication
  8. to follow through on commitments; creates plans and manages resources to accomplish and deliver self and team's commitments.
  9. Able to understand and prioritize customers' needs/expectations and develop customer-centric solutions to improve service delivery.
  10. Proficient time management skills with a strong sense of urgency.
  11. Strong professional ethics, trustworthy, self-starter and independent with high level of integrity.

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