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Guest Experience

2 weeks ago


George Town, Penang, Malaysia The Millen Hotel Penang Full time 40,000 - 60,000 per year

Job Summary:

Responsible for recognition and engagement of our most valuable members through delivery of the highest quality member stay experience. He/she manages and coordinates all aspects of members' journey: from pre-arrival and arrival experience all the way to the follow up through post-stay feedback mechanisms.

Job Requirements & Descriptions:


•Proven minimum 2-3 experience in a similar role or proven more than 5 years experience in related field


•Excellent organizational and problem-solving solving skills


•Good communication skills required to ensure seamless communication with other departments.

Job Type: Permanent

Work Location: In person