Outlet Manager/Person In-Charge

1 day ago

Kuala Lumpur, Kuala Lumpur, Malaysia Churros+ Full time 36,000 - 60,000 per year

Requirements

  • Malaysian or Permanent Resident (PR).
  • Possess min SPM, Diploma, Degree in any field.
  • Have at least 2-3 years of working experience managing QSR, Counter Service or cafe.
  • Demonstrates strong leadership in managing daily outlet operations, including team supervision, staff scheduling, inventory control, and ensuring adherence to company SOPs and service standards.
  • Required language(s): Bahasa Malaysia and English.

Responsibilities

  • Responsible for driving sales performance, monitoring revenue targets, and implementing initiatives to optimize restaurant profitability.
  • Provide excellent food quality and service to maximize outlet profitability.
  • Responsible for accurate handling of cash and online payments, daily sales reconciliation, and ensuring compliance with company transaction procedures
  • Monitor staff's attendance, leave, attitude and performance.
  • Involve in interviewing, hiring, training, scheduling and managing staff.
  • Manage overall outlet and day-to-day operations within budgeted guidelines and to the highest standards.
  • Identify customers' needs and respond proactively to all of their concerns.
  • Purchase goods and continuously make necessary improvements.
  • Comply with all health and safety regulations.
  • Report to management regarding sales results and productivity.
  • Lead the team by attracting, recruiting, training and appraising talented personnel.
  • Establish targets, KPI's, schedules, policies and procedures
  • Provide two-way communication and nurture an ownership environment with emphasis on motivation and teamwork.

Benefits

  • EPF, SOCSO, EIS
  • Medical Card & Hospitalisation Insurance
  • Transport Allowance
  • Phone Allowance
  • 1% Ebitda Incentive
  • Career growth opportunity
  • Increment after confirmation

Job Types: Full-time, Permanent

Pay: RM3, RM5,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Dental insurance
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Application Question(s):

  • How many years do you have experience in charge for outlet/restaurant?

  • Do you have knowledge on COGS and PNL?

  • Do you have any existing medical conditions that may affect your ability to perform the job?

  • Where is your current location?

  • Do you own transportation?

  • What is your expected salary?

  • If you're hired, are available to join immediately?

Work Location: In person

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