Customer Support Associate

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia DM Mobile Telecommunications SDN BHD Full time

Responsibilities:

  • Handle inbound calls, emails, and chats from Mandarin-speaking customers.
  • Provide product information, resolve inquiries, and offer support politely and professionally.
  • Record customer interactions and follow up on pending cases.
  • Maintain high service standards and meet performance targets.

Requirements:

  • Fluent in Mandarin and English.
  • Good communication and problem-solving skills.
  • Able to work in a fast-paced environment.
  • Customer service experience is an advantage.

Job Types: Full-time, Permanent, Fresh graduate

Pay: Up to RM5,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Work Location: In person



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