Branch Manager

2 days ago

HLTHong Leong Tower, Malaysia Hong Leong Bank Full time 120,000 - 144,000 per year

If you are looking to excel and make a difference, take a closer look at us…

We're hiring for Branch Manager (Klang Valley) An exciting opportunity is now available for suitable candidates to take the next step in their career to enhance their strategic planning, business development and stakeholder management (employee, customer, community) skills as a Branch Manager In your new role as Branch Manager, you will 1. Drive Impact and Influence through Networking and Strategic Planning
  • You will use your Impact and Influence, Networking Skills to maintain and build relationships with existing and new to Bank customers, prospects and business partners.
  • Your Strategic Planning Skills will create new business opportunities and help to implement tactical sales and marketing strategies, as well as set your team's direction and goals in order to source for new avenues for business growth.
2. Share Your Passion to Lead, Develop Yourself and Others
  • You are passionate in Developing Yourself and Others by providing coaching and guidance to staff to improve their competencies.
  • You provide Leadership by fostering strong teamwork amongst all branch personnel and managing the sales performance of all staff to meet your overall branch KRA.
3. Cultivate A Laser Focus on Results and Customers
  • You are Results Oriented and Customer-Focused and strive to maintain this by working closely with the CSOM to monitor banking operations to ensure delivery of customer satisfaction, compliance of relevant guidelines & policies, complaint handling and credit risk management
4. Deliver Good Business Etiquette and Image to customers and the community
  • Good Business Etiquette and Image is important to you. This means ensuring your branch passes the branch audit (mandatory) and ensuring your branch's security is in good order.
  • Possess sound and up-to-date Product Knowledge of all consumer products.
What You'll Need To Succeed
  • Malaysian citizen
  • A Degree/ Diploma/ Professional Certification in any field from a recognised College/ University. 
  • Minimum of 5 years of related working experience, ideally in a Branch Customer Service, Mortgage/Hire Purchase/Personal Loan/Credit Cards Direct Sales, Wealth Management Relationship role or in Retail outlet management.
  • Strong people management and leadership skills; with ability to guide and train a team of staff to achieve sales target and service standards.
  • Good interpersonal and communication, organisational and planning skills.
  • Welcome new challenges and possess a 'Think-Act-Own' attitude to see through planned and unplanned deliverables to completion

What's next?

  • Once you've applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.

  • Should you be shortlisted for the role, we will send you an invitation via email for an interview. You can also check on your application status by logging into your candidate account.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our "Digital at the Core" ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.

  • Senior Manager, Branch Project Management

    2 days ago

    HLT-Hong Leong Tower, Malaysia Hong Leong Bank Full time 120,000 - 240,000 per year

    If you are looking to excel and make a difference, take a closer look at us…The Senior Manager for Branch Project Management will report to the Head of Property & Facility Management and support in the execution of design, planning and project management strategies. The successful candidate will partner with business units and contribute to strategic...

  • Area Manager, Branch Wealth Distribution

    2 hours ago

    HLT-Hong Leong Tower, Malaysia Hong Leong Bank Full time 60,000 - 120,000 per year

    If you are looking to excel and make a difference, take a closer look at us…Key Responsibilities:Lead and manage a team of Branch Personal Bankers, driving their development into successful wealth management professionals.Oversee talent management efforts to recruit, retain, and develop high-performing team members.Provide coaching and mentorship to ensure...

  • Manager - Personal Financial Services (Branch Sales Analytics)

    2 days ago

    HLT-Hong Leong Tower, Malaysia Hong Leong Bank Full time 60,000 - 120,000 per year

    If you are looking to excel and make a difference, take a closer look at us…If you are looking to excel and make a difference, take a closer look at us…The Branch Sales Analytics's key responsibility is to perform sales planning function which covers sales performance tracking and MIS / analytics, sales initiatives/projects conducted by Management from...

  • Manager - Personal Financial Services (Regional Community - Central)

    2 days ago

    HLT-Hong Leong Tower, Malaysia Hong Leong Bank Full time 250,000 - 550,000 per year

    If you are looking to excel and make a difference, take a closer look at us… Functional (job responsibilities)To oversee and manage the Branch network with the region;To drive profitability and cost management and deliver Key Results Areas (KRA) of the Branch network within the region;Spearhead business development activities to promote Bank's products...

  • Manager - Personal Financial Services (Regional Operations - K2))

    2 days ago

    HLT-Hong Leong Tower, Malaysia Hong Leong Bank Full time 100,000 - 200,000 per year

    If you are looking to excel and make a difference, take a closer look at us…If you are looking to excel and make a difference, take a closer look at us… Functional (job responsibilities)To oversee and manage the Branch network with the region;To drive profitability and cost management and deliver Key Results Areas (KRA) of the Branch network within the...

  • Manager, Business Support

    2 days ago

    HLT-Hong Leong Tower, Malaysia Hong Leong Bank Full time 60,000 - 120,000 per year

    If you are looking to excel and make a difference, take a closer look at us…Manager, Investment Account responsible to provide a functional support to Head of Investment Account. An execution biased role with primary focus on operations and project management.OperationsPrepare service request forms (SRF) to facilitate back-end channel parameter maintenance...

  • Manager - Compliance (Governance, Standards & Practices)

    2 days ago

    HLT-Hong Leong Tower, Malaysia Hong Leong Bank Full time 900,000 - 1,200,000 per year

    If you are looking to excel and make a difference, take a closer look at us…OverviewThe Governance, Standards Practices Manager is responsible for: Assisting the region to operate and meet regulators' obligations, while simultaneously ensuring robust governance oversight. This role is further accountable for supporting the Group Compliance framework,...

  • Manager, Outward

    2 days ago

    HLT-Hong Leong Tower, Malaysia Hong Leong Bank Full time 240,000 - 480,000 per year

    If you are looking to excel and make a difference, take a closer look at us…The Outward & Inward Telegraphic Transfer (OTT & ITT) Manager's key responsibility is to provide guidance and support for branches concerning OTT, ITT transactions, Nostro agent queries in accordance with the standards set and act as the Siron Embargo Supervisor. The successful...

  • Manager - HLISB - PFSi Deposit

    2 days ago

    HLT-Hong Leong Tower, Malaysia Hong Leong Bank Full time 900,000 - 1,200,000 per year

    If you are looking to excel and make a difference, take a closer look at us…Drive Product  Strategy & Execution:Lead the planning, management, and execution of promotional campaigns for Islamic deposit products, ensuring timely and effective implementation to achieve ambitious targets for CASA balances and new customer acquisition.Develop and implement...

  • Executive, Channel Management, Payments

    4 hours ago

    HLT-Hong Leong Tower, Malaysia Hong Leong Bank Full time 60,000 - 120,000 per year

    If you are looking to excel and make a difference, take a closer look at us…To manage internal sales channels ( branches, SME RM, BCB, DITB) and TPAs on merchant applicationDevelop and implement tactical incentive campaigns to internal sales channelPerform evaluation, financial analysis, and recommendation on merchant business, projects and...