System Center Configuration Manager

As an Asset and Configuration Analyst, you will be responsible for supporting overall Hardware Asset Management (HAM) and Software Asset management (SAM) aspects of the service within the IT Service Management Team.Responsibilities:Perform daily and long-term operational and strategic management of hardware and softwarePlan, monitor, and record hardware...

Job Description Summary **Job Description**: We are the makers of possible BD is one of the largest global medical technology companies in the world. _Advancing the world of health_ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of...

Job Description Summary Job Description About BD Be part of something bigger! BD is one of the largest global medical device companies in the world and is advancing the world of health by improving medical discovery, diagnostics, and the delivery of care. The BD MMS Service and Support organization provides technical service and field support to BD’s...

Phone operator - Telemarketing - call follow-up on existing and/or new patient database - Tele-consultation - Social Media, etc. - Manage patient complaints - Salesforce CRM System - Patient registration - Appointment scheduling - Appointment management - Demand / Supply evaluation - Change/reschedule appointments whenever necessary - Appointment reminder &...

Job Description Summary This position is responsible for providing technical support to internal and external customers resolving Technical incidence and answer questions regarding proprietary software and hardware. The person in this role will play a key role in managing, resolving, and facilitating resolution for BD automated dispensing Platforms (Pyxis®...

As an Intake System Engineer, you will be responsible for designing, developing, and maintaining the systems and processes used to capture, validate, and route incoming customer requests or data. You will collaborate with business and technical teams to optimize intake workflows, integrate with various platforms, and ensure data integrity. Key...

Job Description Summary Responsible for executing field action remediation to include deploying software and firmware remotely, configuring devices in RSS, and performing other remote remediation activities. Requires experience working with customers. Maintains accurate records and documentation on service tickets. Completes service documentation as...

**DESIGNATION / JOB GRADE**: Technical Engineer **DIVISION / DEPARTMENT** : IT Infrastructure & Technical Support Services/ IT **REPORTS TO ROLE SUMMARY**: Technical Support Manager **Role Summary**: - Manage a contractor and vendor Infrastructure for daily operation, Internal project (IT) and external project (External). Monitor contract staffs and provide...

**ITSM Maintenance Support** **Key Responsibilities** - Provide **daily support, administration, and maintenance** of ITSM platforms such as **BMC Remedy, BMC Helix, and ServiceNow**. - Monitor and manage **incidents, service requests, and change tickets** to ensure timely resolution within SLA targets. - Perform **root cause analysis and troubleshooting**...

__ - Handle large volume of calls i.e. follow up with hiring leads - Manage onboarding and new hire process - Support the team with documentation and analysis of information - Support ad-hoc analysis / tasks as needed - Mini HR/Mini Recruiter - Support business operations - ensure enough manpower - Post job ads, screening, manage onboarding, dealing with...