Executive, Employee Benefits Operations

1 day ago

Klang, Selangor, Malaysia Hong Leong Assurance Berhad Full time 60,000 - 80,000 per year

Operations

  • Report and receive instructions from Head of Department. Performs customary personnel and job supervisory duties required to ensure effective coordination and accomplishment of Section Activities.
  • Processing daily operations of Employee Benefits (EB), New Business, Renewal and policy movement in a timely manner. Follow through the policy movement (entrance, alteration, exist) are properly executed and improve productivity.
  • Responsible in liasing with internal department such as EB Sales, Finance and underwriting on daily operations issues.
  • Prepare monthly statistics, SLAs and report review by Department Head.
  • Review existing operations workflow and contributes idea to improve existing workflow in EB.

Others

  • Handling enquiries from clients in a timely and effective manner.
  • Serve as a communication channel in EB matters and system issues from various branches and inter-department.
  • Provide support for ad hoc project (UAT testing) as and when is required.
  • Update procedural manual and forms on ISO standard and meet statutory requirement.
  • Any other duties that may be assigned by the Department Head by time to time

Requirements

  • Candidate with Diploma or Degree in IT or Business Administration or relevant disciplines is encouraged to apply.
  • Preferable with minimum of 1 - 2 years working experience administration and knowledge in insurance industries.
  • Familiar with Microsoft Office and Project Management.

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