Head of Umrah

23 hours ago

Kota Bharu, Kelantan, Malaysia Cakna Travel & Tours Sdn Bhd Full time 600,000 - 1,600,000 per year

KETUA PERKHIDMATAN UMRAH & IBADAH

1. Perancangan & Strategi

  • Merangka strategi tahunan bagi perkhidmatan Umrah & Ibadah.
  • Menyusun business plan berdasarkan unjuran pasaran, kos dan permintaan jemaah.
  • Menyelia pembangunan pakej yang kompetitif dan patuh syariah.
  • Menetapkan hala tuju pemasaran, jualan & operasi secara menyeluruh.

2. Pengurusan Operasi Umrah

  • Memastikan keseluruhan operasi dari pendaftaran hingga pulang berjalan lancar.
  • Memantau vendor: hotel, mutawwif, bas, ground handling, catering, tiket & visa.
  • Mengurus jadual keberangkatan, briefing, sesi latihan jemaah, dan audit perjalanan.
  • Menyelesaikan isu jemaah secara profesional & cepat (customer relations).

3. Pengurusan Pemasaran & Jualan

  • Menyelia strategi jualan bulanan, kempen digital & promosi.
  • Menetapkan skrip jualan, SOP follow-up & closing method.
  • Memantau prestasi pasukan sales & memberikan coaching/latihan jualan.
  • Menyelia quality leads pipeline (FB ads, WA campaign, offline roadshows).

4. Pengurusan Kewangan & Sumber

  • Memantau aliran kewangan bagi setiap trip (kos hotel, tiket, mutawwif).
  • Meluluskan bajet dan memastikan margin keuntungan dipatuhi.
  • Menyelia cashflow trip, refund, pembayaran vendor & document compliance.
  • Mengurus pembangunan staf: latihan, disiplin & KPI individu.

  • Head of Umrah

    22 hours ago

    Kota Bharu, Kelantan, Malaysia CAKNA TRAVEL & TOURS SDN BHD Full time 34,800 - 348,000 per year

    KETUA PERKHIDMATAN UMRAH & IBADAH1. Perancangan & StrategiMerangka strategi tahunan bagi perkhidmatan Umrah & Ibadah.Menyusun business plan berdasarkan unjuran pasaran, kos dan permintaan jemaah.Menyelia pembangunan pakej yang kompetitif dan patuh syariah.Menetapkan hala tuju pemasaran, jualan & operasi secara menyeluruh.2. Pengurusan Operasi UmrahMemastikan...

  • Cost Analyst

    2 weeks ago

    Kota Kinabalu, Malaysia Kwantas Group of Companies Full time

    At Kwantas Group of Companies, we are a key player in the palm oil industry, committed to sustainable practices and operational excellence. As we continue to grow, we're looking for a sharp and proactive **Cost Analyst** to help us optimize production costs, boost efficiency, and support smart financial decisions across our operations. **Key...

  • Human Resource Officer

    21 hours ago

    Kota Kemuning, Malaysia QEL Group of Companies Full time 20,000 - 30,000 per year

    Job Responsibilities:Assist Head of Group Human Resource.Manage the staffing process, including recruiting, interviewing, hiring and onboarding.To assist recruitment process which includes preparing job adverts and hiring platform.Scheduling job interviews and assisting in interview process.Ensure all company HR policies are applied consistently.Answering...

  • Sales Executive

    22 hours ago

    Kota Kinabalu, Sabah, Malaysia BAND OF GORILLA SDN BHD Full time 40,000 - 60,000 per year

    General Tasks and Responsibilities:Customer Engagement:• Engage with potential customers, qualify leads, and provide information on products and services.Sales Support and Sales Reporting:• Assist senior sales executive in preparing proposals, presentations, and contracts.• Assist in preparing reports on sales activities and sales updates.Sales...

  • Junior Accounting Clerk

    21 hours ago

    Kota Kinabalu, Sabah, Malaysia BAND OF GORILLA SDN BHD Full time 30,000 - 60,000 per year

    Roles and Responsibilities: -Accounts Payable & Receivable:Assist in managing accounts payable and receivable, including data entry, verification of invoices, and processing payments.Ensure all transactions are recorded and filed correctly.Transaction Recording:Record daily financial transactions in the company's accounting system.Reconcile financial...