Customer Service cum Admin Assistant

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Teda Smart Pharma Sdn Bhd Full time 20,000 - 28,000 per year

Job Vacancy: Customer Service Representative (Mr. Helmet) cum Admin Assistant

Location: Tiara Mutiara

Company: Teda International Sdn Bhd

Salary: RM2,500 – RM2,800

Transport: Must have own transportation

Working Hours: Full-time (5–6 days per week)

Join as a Mr. Helmet Customer Service Representative

We're seeking a responsible, friendly, and detail-oriented individual who can handle both customer service tasks and basic administrative work.

This role is perfect for someone who enjoys interacting with customers while also supporting daily operations from the administrative side.

Job Responsibilities

As a Customer Service Representative:

  • Greet and engage customers in a friendly and professional manner.
  • Introduce and explain the function of the Mr. Helmet Sanitizing Machine.
  • Guide users on how to operate the machine safely and correctly.
  • Handle customer questions, concerns, and feedback.
  • Perform simple troubleshooting and report issues to the team.

Administrative Tasks

  • Record daily machine usage, feedback, and incident logs.
  • Assist in preparing agreement and monthly reports for management.
  • Handle basic documentation, filing, and data entry.
  • Assist in coordinating location updates, scheduling, or inventory tracking.
  • Communicate with investors, landlords or partners when needed.
  • Introduce and explain the function of the Mr. Helmet Sanitizing Machine.
  • Guide users on how to operate the machine safely and correctly.
  • Handle customer questions, concerns, and feedback.
  • Perform simple troubleshooting and report issues to the team.

Requirements

We're looking for candidates who:

  • Possess good communication skills in English and Malay (Mandarin is an added advantage).
  • Are friendly, patient, and enjoy interacting with people.
  • Are responsible, committed, and able to work independently.
  • Have their own transportation to move between assigned locations.
  • Are willing to learn and adapt to new systems or products.

What We Offer

  • Salary between RM2,500 – RM2,800
  • Training provided (no technical experience needed)
  • Career growth opportunities
  • Supportive and positive working environment

Work Locations

You will be stationed at Tiara Mutiara Office.

(Locations may rotate occasionally depending on operational needs.)

How to Apply

Interested candidates are encouraged to apply via Indeed or email your CV to:

Contact:

Job Type: Full-time

Pay: RM2, RM2,800.00 per month

Application Question(s):

  • Multiple place will be assigned to travel everyday, are you okay with it?

Education:

  • STM/STPM (Preferred)

Language:

  • English (Preferred)
  • Malay (Preferred)
  • Mandarin (Preferred)

Willingness to travel:

  • 100% (Preferred)

Work Location: In person

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