Senior Executive/Executive – Leasing Credit Control
2 days ago
Job Summary
Responsible for operations of the Leasing Credit Control functions
Key Responsibilities
· Monitor and ensure prompt billings and collections
· Identify, recommend for improvement plans to ensure prompt billings and collections.
· Ensure the day to day operations processes are in compliance with the latest internal controls, policies and procedures and statutory requirements (if applicable)
· Ensure the timeliness of issuance reminders to tenants / retailers on overdue rental payment.
· Highlight on cases with overdue rental and recommendation (if any).
· Identify and implement improvement to smoothen the operation procedures.
· Ensure management of records and files of all tenants including the records in the tenancy's system is kept up to date and accurately.
· Review and recommend improvements to the credit control system.
· Monitor, review and analyse management reports and ensure reports are submitted accurately and timely.
· Drive and motivate staff to understand the importance of delivering excellent and timely customer service.
· Cultivate teamwork, provide training, coaching and support to the Credit Control staff (if any).
· Maintain company's interest and image ahead by providing excellent services to tenants, solicitors and other related parties.
· Maintain the confidentiality of the tenants' and company's information
· Any other duties that will be assigned from time to time by the Management
Qualifications and Requirements
· Degree / Diploma in Administration / Management or minimum SPM
Desired Skills & Experience
· Communication skills (verbal and written)
· Ability to learn
· Discipline
· Integrity
· Self – knowledge/ Self – development
· Customer-oriented
· Problem Analysis
· Independence
Skills & Abilities
· Computer literate. Good communication and supervision skill. Good knowledge in Commercial Leasing, Tenancy's computer system.
Able to communicate with all levels, assertive and initiative.
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