Manager, Public Relations

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Delivery Hero Full time
Company Description

foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

Here at foodpanda, we're all about delivering more value, choice and convenience to our customers and partners across Asia. We are on the lookout for talent who are excited about making a tangible impact with a dynamic organisation looking to redefine how food, people, culture, and technology are connected. 

We are looking for a highly driven and motivated Public Relations Manager to join our team in Malaysia, overseeing a key reputation management function. Well-versed in stakeholder engagement and understanding of the media and regulatory landscape, this individual will play a crucial role in building brand love by unearthing engaging, unexpected stories from the business. 

Key Responsibilities

  • Develop foodpanda Malaysia's public relations strategy and uphold positive brand reputation across all stakeholder groups.

  • Build relationships with key tier 1 media (broadcast, tech, lifestyle and trade) to ensure a consistent narrative is being communicated externally. 

  • Lead proactive storytelling, media pitches and policy comms campaigns to secure positive media placements focusing on foodpanda Malaysia's mission.

  • Manage crisis communication and develop response plans for potential issues.

  • Collaborate closely with internal stakeholders to identify compelling stories and align communications metrics with business goals.

  • Oversee and manage agencies to ensure alignment with business goals. Monitor and measure the effectiveness of communication strategies, adjusting as needed.

Qualifications

  • At least 6-8 years of demonstrated experience in leading PR and communications work, engaging a wide range of external stakeholders. 

  • A strong network of journalists focused on  lifestyle and business space, with a keen understanding of various media channels and news cycles with proven success in achieving coverage across different media segments.

  • Ability to exercise strong judgement, possess good problem-solving and crisis management. skills, and ability to collaborate with functional teams in a dynamic environment.

  • Demonstrated experience providing counsel to and collaborating closely with senior management and business functions to achieve the effective implementation of PR campaigns, driving brand awareness and reputation management.

  • Agency experience is a plus. 

  • A concise and clear communicator with written and oral communication skills in English; additional languages are a plus.

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