Assistant Hr Manager

Job Description

Job Summary

The Assistant HR Manager supports the HR Manager in the execution of human resources strategies and operations. This role acts as a bridge between upper management and operational HR staff, ensuring the smooth running of daily HR functions while also contributing to broader strategic initiatives.

Key Responsibilities

1. HR Operations & Administration

Supervise daily HR operations including attendance, leave, claims, payroll inputs, and employee records

Oversee the maintenance and confidentiality of HR documentation and HRIS systems

Ensure accuracy in handling statutory compliance (EPF, SOCSO, EIS, PCB, EA Form, etc.)

Review and prepare HR reports, headcounts, and monthly updates for management

1. Recruitment & Talent Acquisition
   
   Assist in workforce planning and recruitment strategies
   
   Lead the full recruitment cycle: job posting, screening, interviews, reference checks, and offer preparation
   
   Liaise with department heads to understand hiring needs
   
   Support onboarding and orientation processes for new hires

2. Employee Relations & Engagement
   
   Address employee grievances and concerns professionally and confidentially
   
   Mediate internal conflicts and coordinate disciplinary actions with documentation
   
   Assist in developing and executing employee engagement programs and activities
   
   Promote a healthy, inclusive, and productive workplace culture

3. Training & Development
   
   Coordinate training schedules, vendors, and employee attendance
   
   Maintain training records and evaluate the effectiveness of training programs
   
   Identify skill gaps and recommend development programs
   
   Support in executing performance improvement plans

4. Performance Management
   
   Coordinate the performance appraisal cycle and ensure timely evaluations
   
   Assist managers in setting KPIs and performance goals
   
   Maintain performance records and support in rewards and improvement plans

5. HR Policy Implementation & Compliance
   
   Ensure all HR practices are in line with company policies and local employment law (e.g. Employment Act 1955)
   
   Assist in updating HR policies, SOPs, and handbooks
   
   Help facilitate audits and resolve compliance issues

6. Payroll & Compensation Support
   
   Collect and verify monthly payroll inputs (e.g., overtime, allowances, deductions)
   
   Work with the finance/payroll team to ensure accurate salary disbursement
   
   Support compensation reviews, annual increments, and bonus distributions

7. Reporting & Documentation
   
   Generate periodic HR reports for internal use and audits (headcount, turnover, absenteeism, etc.)
   
   Draft HR letters: offer, promotion, confirmation, warning, termination, etc.
   
   Manage filing systems and ensure timely renewal of licenses or HR-related applications

8. Support in Strategic Initiatives
   
   Support the HR Manager in HR transformation, automation, or digitalization initiatives
   
   Participate in manpower planning, succession planning, and change management projects
   
   Act as the backup HR Manager when the manager is unavailable

Requirements

Qualifications:

Bachelor's Degree in Human Resources, Business Administration, Psychology, or a related field

Professional certifications (e.g., SHRM, HRDF, CIPD) are a plus

Experience: 4–7 years of progressive HR experience, with at least 1–2 years in a supervisory or assistant manager role

Experience in recruitment, employee relations, and HR operations

Skills & Competencies: Strong knowledge of Malaysian Employment Law and HR best practices

Excellent interpersonal, communication, and leadership skills

Ability to handle confidential matters with integrity

Proficient in Microsoft Office and HR software systems (e.g., HRIS, payroll systems)

Problem-solving, analytical thinking, and multitasking ability