Senior Credit Control Executive

2 days ago

Petaling Jaya, Selangor, Malaysia Perpetual Memorial Park Berhad Full time 40,000 - 65,000 per year

Some of the Perks of Working with Us:

  • Fast Career Growth
  • Annual Performance Bonus payout twice a year& Increment.
  • Medical, Optical & Dental Benefits.
  • Unlimited Refreshments – Enjoy a well-stocked pantry
  • Comprehensive Insurance – GHS & Group Personal Accident coverage.
  • Education Sponsorship – Invest in your future.
  • Friday Relaxing / Employee Engagement Session.

RESPONSIBILITY AND DUTIES:

  • Monitor and manage the credit control function and Accounts Receivable (AR) portfolio across all parks and service segments.
  • Drive, monitor, and follow up on timely monthly collections of payments (cash, auto debit, credit card, instalment plans, Moto).
  • Implement and continuously improve the auto debit and instalment collection mechanisms.
  • Verify and ensure AR collections are accurately recorded and maintained in the system by the Admin Department.
  • Conduct monthly AR aging reviews with the Finance Manager and report on collection performance.
  • Collaborate closely with the Sales and Admin teams to ensure all collection-related terms and matters are clearly communicated and agreed upon in advance.
  • Review and prepare monthly AR and other credit control-related reports (by park, by aging category).
  • Analyse overdue trends and propose mitigation actions.
  • Support the forecasting of cash inflows based on collection trends.
  • Ensure all collection activities comply with company policies and Standard Operating Procedures (SOPs).
  • Escalate delinquent cases promptly for management or legal review.
  • Support Setting up the department- Drafting of AR/Collection Policy and propose improvement aligned with Direction and operational realities.
  • Support Semi-automated collection workflows-including system-generated reminder, dashboards, and reports.
  • Support management in developing and refining standard operating procedures (SOPs) for credit control.
  • Perform any other ad hoc tasks as assigned by the Head of Department (HOD).

REQUIREMENTS & QUALIFICATIONS:

EDUCATION LEVEL & MAJOR

  • Candidate must possess at least a Diploma or Degree in Accounting, Finance, or related discipline.

YEARS OF EXPERIENCE

  • Minimum 4 years in credit control, AR or collection.

REQUIRED LANGUAGE

  • Proficient in Mandarin and English. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

REQUIRED SKILLS

  • Proactive and energetic personality with strong financial discipline and cash flow awareness.
  • Emotionally intelligent with excellent digital communication and negotiation skills.
  • Strong attention to detail and operational sharpness.
  • Data-driven and proficient in Excel and reporting tools.
  • Familiarity with accounting or ERP systems is an added advantage.
  • Proficient in Excel, experience in ERP/SAP is added as an advantage.

WORKING HOURS & OFF DAY

  • Monday to Friday
  • Flexible working hours

Ready to bring your creativity to life and grow with a passionate team? Apply now and let your designs speak for you

Job Types: Full-time, Permanent

Pay: RM4, RM6,500.00 per month

Benefits:

  • Maternity leave
  • Opportunities for promotion
  • Professional development

Experience:

  • credit control ,AR ,or collection: 4 years (Preferred)

Language:

  • Mandarin (Preferred)
  • English (Preferred)

Willingness to travel:

  • 75% (Preferred)

Work Location: In person

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