Branch Manager

3 days ago


Seri Kembangan, Selangor, Malaysia Shiok Collection Full time 48,000 - 96,000 per year

Overview:

We are seeking an experienced and motivated Branch Manager to lead the daily operations of our retail & wholesale outlet. You will be overseeing staff performance, managing sales and inventory, ensuring excellent customer service, and meeting business targets in line with company policies.

Key Responsibilities:

  • Branch Operations: Oversee day-to-day branch operations.
  • Sales & Marketing: Drive sales growth through local marketing initiatives and collaboration with the sales team to meet targets .
  • Team Leadership: Lead, train, and develop a high-performing team, ensuring excellent and consistent staff performance.
  • Performance Management: Set, track and evaluate staff and branch performance against company KPIs and objectives.
  • Customer Relations: Maintain a high level of customer satisfaction and engagement.
  • Inventory Management: Ensure stock record accuracy and optimal stock levels
  • Reporting: Provide timely and accurate performance reports to management.

Requirements:

  • 3 years of experience in retail or wholesale industry.
  • Proven experience as a Branch Manager / Supervisor or similar leadership role.
  • Strong leadership, and interpersonal skills.
  • Independent and team-oriented problem solver.

Good to Have:

  • Strong local market knowledge and customer behavior insights.
  • Experience in managing multiple outlets or a team of 30+.
  • Fluent in all Mandarin, English, Bahasa Malaysia.

Job Type: Full Time, 6 days (Mon-Fri 9am-6pm, Sat 9am - 5pm)

Staff Benefits :

  • EPF & Socso
  • Yearly Bonus
  • Medical & Dental Allowance
  • Personal Insurance
  • Annual Leave
  • Attendance Allowance.
  • Sales Allowances
  • Company Dinner
  • Company Trip

Location : Lot 1903A, Ground Floor, Jalan KPB 7, Kawasan Perindustrian, Kampung Baru Balakong, 43300 Seri Kembangan, Selangor

*Interview Format: Physical Interview only*

Job Type: Full-time

Pay: From RM4,000.00 per month

Education:

  • Diploma/Advanced Diploma (Preferred)

Experience:

  • Branch manager: 1 year (Preferred)

Language:

  • English (Preferred)
  • Mandarin (Preferred)

Work Location: In person



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